Best Western Plus Inn of Hayward

360 W A Street, Hayward, California, 94541-4857, United States
based on 333 reviews Trip Advisor Logo
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Best Western Plus Inn of Hayward

Choose this Hayward hotel and enjoy easy access to Pepsi, Kaiser and Oakland Airport while enjoying many onsite amenities. Groups are absolutely welcome.

Located near the freeway, you can enjoy convenient access to the areas businesses and p
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Inn of Hayward

Traveller Overview:
3.5 Rating: 333 reviews
Excellent 30%
Very Good 30%
Average 20%
Poor 8%
Terrible 9%
Rating

Vincent B, wrote review 18/02/2020

Poor customer service

The room was fine. This Hayward location does not live up to the Best western Plus standards. The people working the breakfast area were either to busy socializing or reading a book to fill the food... more

Owner Response
Jerre L, Reputation Management at Best Western Plus Inn of Hayward, responded to this review
Your feedback is very important to us, and I am saddened to hear that we could not meet all of your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at the Best Western Plus Inn of Hayward we continuously strive to meet your needs and expectations.
Rating

alphatdelta, wrote review 30/01/2020

Good to go

Easy access from the freeway. There was enough parking. Check in was fast and friendly. I had a king bed and the room was clean and spacious. Got some good sleep. Breakfast was, waffles, cereal, fruit... more

Owner Response
Jerre L, Reputation Management at Best Western Plus Inn of Hayward, responded to this review
Thank you for your feedback and for choosing to stay at our hotel. It's nice to know that you found your stay convenience and you had a good nights rest. We're also happy to know that you enjoyed our breakfast offerings! We look forward to another great stay with us at the Best Western Plus Inn of Hayward!
Rating

gilpartida, wrote review 21/01/2020

Worst Place to Stay

Extremely noisy had to use ear plugs the whole stay only room available to attend funeral. Room smelled and to top it off would not give me receipt at check out informed only night Manager closes out ... more

Owner Response
Jerre L, Reputation Management at Best Western Plus Inn of Hayward, responded to this review
We appreciate you taking the time to leave your feedback. We apologize for any inconvenience you experienced during your stay with us.
Rating

melejahnne, wrote review 23/12/2019

Best Western Hayward

Checking in was easy and fast. The front desk ladies were super nice. The only thing was I considered a downfall was the room we were in was every humid and the air wasn't circulating well. Other than... more

Owner Response
Jerre L, Reputation Management at Best Western Plus Inn of Hayward, responded to this review
It's our goal to deliver you an exceptional stay at the Best Western Plus Inn of Hayward. We have taken note of your concerns in regards to the air not circulating well during your stay and have sent them on to the General Manager for their review. Thank you for being our guest and we look forward to your next visit with us. Happy Holidays!
Rating

Snyfam1, wrote review 20/12/2019

A- Street Find worked for Us

Convenient to Hwy 880 and downtown Hayward. We’ve stayed here twice and had restful sleep. Rooms are spacious and attractive. . Breakfast selection is very good. Staff very helpful. Good BW standards... more

Owner Response
Jerre L, Reputation Management at Best Western Plus Inn of Hayward, responded to this review
Thank you for your great feedback. We're very happy to know that we have exceeded your expectations and you found our BW standards good. Thank you again and we look forward to welcoming you back.