Best Western Plus Inn of Hayward

360 W A Street, Hayward, California, 94541-4857, United States
based on 330 reviews Trip Advisor Logo
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Best Western Plus Inn of Hayward

Choose this Hayward hotel and enjoy easy access to Pepsi, Kaiser and Oakland Airport while enjoying many onsite amenities. Groups are absolutely welcome.

Located near the freeway, you can enjoy convenient access to the areas businesses and p show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Inn of Hayward

Traveller Overview:
3.5 Rating: 330 reviews
Excellent 31%
Very Good 30%
Average 20%
Poor 8%
Terrible 8%
Rating

melejahnne, wrote review 23/12/2019

Best Western Hayward

Checking in was easy and fast. The front desk ladies were super nice. The only thing was I considered a downfall was the room we were in was every humid and the air wasn't circulating well. Other than... more

Owner Response
Jerre L, Reputation Management at Best Western Plus Inn of Hayward, responded to this review
It's our goal to deliver you an exceptional stay at the Best Western Plus Inn of Hayward. We have taken note of your concerns in regards to the air not circulating well during your stay and have sent them on to the General Manager for their review. Thank you for being our guest and we look forward to your next visit with us. Happy Holidays!
Rating

Snyfam1, wrote review 20/12/2019

A- Street Find worked for Us

Convenient to Hwy 880 and downtown Hayward. We’ve stayed here twice and had restful sleep. Rooms are spacious and attractive. . Breakfast selection is very good. Staff very helpful. Good BW standards... more

Owner Response
Jerre L, Reputation Management at Best Western Plus Inn of Hayward, responded to this review
Thank you for your great feedback. We're very happy to know that we have exceeded your expectations and you found our BW standards good. Thank you again and we look forward to welcoming you back.
Rating

Viking94708, wrote review 06/10/2019

For about the same cost, stay at the Hamton Inn in Hayward

I've stayed here and at the Hampton Inn/Hayward each in the past month. There is no competition, and the Hampton is a better place. First off, the quality of the guests staying is a big factor. The... more

Owner Response
Jerre L, Reputation Management at Best Western Plus Inn of Hayward, responded to this review
Thank you Viking94708 for your letting us know of your concerns. Although our ability to rectify some of the issues you bring up with regards to the facilities are limited, we understand and appreciate your feedback. Please let us know if there is a disturbance and we will handle it for you. Thank you again and we hope to earn your business in the future.
Rating

iramirez2207, wrote review 30/09/2019

Horrible front desk service make sure you don’t call them they got frustrated and harsh you for that!

Horrible front desk service. Betsy seems the owner of the hotel she harassed me and my family for try to get a room in the elevator building so unprofessional, racist, awful, and rude she was screamin... more

Owner Response
Jerre L, Reputation Management at Best Western Plus Inn of Hayward, responded to this review
Thank you for being our guest. It is disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is not acceptable by our standards, and we will be reviewing and altering our guidelines to provide a more wonderful experience for every guest entering our doors. Thank you again for your feedback as this helps us to improve the experience for future guests. We hope we have a future opportunity to restore your confidence in us.
Rating

laxwhitegloveser2019, wrote review 27/09/2019

Bestwestern Hayward

Everything was great. Location, amenities and the employees are helpful snd professionals. They have to do something with the breakfast. Add more selections of meal, fruits and drinks. I paid with bre... more

Owner Response
Jerre L, Reputation Management at Best Western Plus Inn of Hayward, responded to this review
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.