Best Western Plus Inn at Valley View

5050 Valley View Boulevard NW, Roanoke, Virginia, 24012-2038, United States
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Best Western Plus Inn at Valley View

The state of Virginia has been inhabited and visited by nature lovers for thousands of years, and was chosen by British colonizers in the 1700s for its vast supply of natural resources and access to ports and waterways. Many of the towns dotted alon show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Inn at Valley View

Traveller Overview:
4.5 Rating: 1303 reviews
Excellent 55%
Very Good 27%
Average 10%
Poor 3%
Terrible 2%
Rating

apinter, wrote review 24/02/2020

Clean and Comfortable

We were in town for a funeral and stayed one night in this hotel. We booked because it was just a few minutes from the airport and we had an early flight home. Was very pleased by the experience. S... more

Owner Response
MrsOConnell, Front Office Manager at Best Western Plus Inn at Valley View, responded to this review
Thank you so much for your review! I am so glad to hear that we could offer you such a great stay during your time in Roanoke, though I wish it were under different circumstances. We do hope you will come back and see us again.
Rating

Blake W, wrote review 04/02/2020

Handy to I81 comfortable clean quiet good breakfast and wifi

Stopped for one night on way south. Reasonable price. Clean. Comfortable. Good breakfast especially the fresh blueberries, blackberries and strawberries. Good wifi. Close to major shopping centre and ... more

Owner Response
garyDLIvp, VP of Operations at Best Western Plus Inn at Valley View, responded to this review
Thanks for choosing us as you travel I-81. I'm glad you enjoyed your visit and I hope you will stay with us again. Gary Purvis VP of Operations Dominion Lodging, Inc.
Rating

traveller20111, wrote review 27/01/2020

Dirty and Desperately Needs Renovation (but great breakfast!)

We were passing-through on a road trip. We have a dog, and since this is the highest-rated dog-friendly hotel in Roanoke, we stayed there. Our room was so dirty that my dog put her tail between her le... more

Owner Response
MrsOConnell, Front Office Manager at Best Western Plus Inn at Valley View, responded to this review
I am so sorry that your stay with us was not above and beyond. We want every guest, two and four legged alike to have great experience with us and we did not provide that. I want to assure you that we take every complaint very seriously and I will take care to make sure this room is taken care of immediately and repairs are made. Again I cannot apologize enough and I do hope you will give us a second chance to provide you with a better experience the next time you come through Roanoke.
Rating

vuniversal, wrote review 22/01/2020

Best got comfortable bed and nice breakfast.

The beds were clean and comfortable. I tried to turn on some heat as it was going to be a cold night, but so much dust came from the unit, I had to turn it off immediately. The room never got too co... more

Owner Response
garyDLIvp, VP of Operations at Best Western Plus Inn at Valley View, responded to this review
Thanks for staying with us. I'm sorry the heater was dusty when you turned it on. I will make sure maintenance takes care of this immediately. I'm glad you had a comfortable night's rest, enjoyed our breakfast selections and the many restaurants nearby I hope you will stay with us again. Gary Purvis VP of Operations Dominion Lodging, Inc.
Rating

archiphoto, wrote review 21/01/2020

Yo. This place has rubber duckies.

If none of the reviews mentions rubber duckies, then shame on them. I travel a LOT and have never seen a hotel place rubber duckies in the bathrooms before. It was charming personal touch despite th... more

Owner Response
garyDLIvp, VP of Operations at Best Western Plus Inn at Valley View, responded to this review
Thanks for the nice and fun review. I'm glad we brought the kid back out in you and helped you have an enjoyable stay. We have rubber duckies in all of our baths for guest to take to remind them of their stay with us. I'm glad you enjoyed our convenient location, friendly staff and breakfast selections. Please come back and see us again. Gary Purvis VP of Operations Dominion Lodging, Inc.