Overpriced for a bad night sleep
Overpriced for a bad night sleep! The bed was soft and sagged in the middle, the towels were hard and thin, and the shower felt like a garden house. Not to mention the thin walls. Of course they pu... more
Overpriced for a bad night sleep! The bed was soft and sagged in the middle, the towels were hard and thin, and the shower felt like a garden house. Not to mention the thin walls. Of course they put us next to people who had a dog that liked to bark in the middle of the night. When I went to check out the clerk told me to come back later because whatever she was looking at on the computer screen was going to take a while. When I told her I was disappointed with me stay and how I expected a little bit more comfort from a Best Western Plus she said she was sorry and that I should have read the description on the website better and then handed me a card to rate the hotel on this site.
Overall, I expect a lot more for what I paid. less
bwphr, General Manager at Best Western Plus Inn at Hunt Ridge, responded to this review
Thank you for letting us know about your recent stay with us. I am sorry you did not enjoy your time with us, we strive the offer the best stay and service to each and every guest. I am sorry that we fell short during your stay. We will take your feedback to heart and make changes to better serve our guests. We again apologize and hope you will give us another opportunity to WOW you with our service. We truly thank you for your feedback and your business.