Best Western Plus Inn at Hunt Ridge

25 Willow Springs Road, Lexington, Virginia, 24450-2949, United States
based on 1015 reviews Trip Advisor Logo
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Best Western Plus Inn at Hunt Ridge

The Best Western Plus Inn at Hunt Ridge located in the heart of one of Virginias most historic cities and is close to Lexingtons most exciting attractions, including the Virginia Horse Center, Virginia Military Institute, Washington and Lee Universit show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
25 Willow Springs Road, Lexington, Virginia, 24450-2949, United States

Reviews of Best Western Plus Inn at Hunt Ridge

Traveller Overview:
4.5 Rating: 1015 reviews
Excellent 55%
Very Good 28%
Average 9%
Poor 4%
Terrible 2%
Rating

F2299YBmac, wrote review 02/08/2021

One Night Family Getaway

We stayed at this hotel during our family one night getaway. The room was very nice, beds including the sofa bed was comfortable, location was perfect and the breakfast was good. Our kids really enjoy... more

Rating

701lbowman, wrote review 02/08/2021

Disappointed

The room was dirty, multiple disconcerting carpet stains, thick spider webs on the balcony. Rooms need renovation. Hotel staff banged on our door Sunday at 9:30 and 10 am despite the do-not-disturb si... more

Rating

GoPlaces4836, wrote review 25/07/2021

Beautiful location, well maintained

This hotel was very well maintained, very clean and in a beautiful location. I was travelling with my 90 year old mother and found the hotel a bit lacking in the handicapped offerings (parking too far... more

Rating

gvde21, wrote review 21/07/2021

Animal odor in room

Stayed one night after driving all day. Room had a very strong animal odor in it. Question if specific room you are getting ever had animals in it. The toilet bowl was not properly bolted to floor a... more

Owner Response
Jonathan Burns, General Manager at Best Western Plus Inn at Hunt Ridge, responded to this review
Thank you for providing feedback for your recent stay with us. I am sorry you did not enjoy your stay with us. We are a pet friendly hotel and can not guarantee that you will be in a room that has not had a pet. We would have gladly moved you to a different room if any of these problems had been reported. We use the ready serve eggs that are mandated by Best Western. We also serve sausage gravy biscuits and sausage patties along with a wide variety of cold items. We hope to
Rating

AMF1984031, wrote review 20/07/2021

Gross

Hotel room was filthy- there were bugs and mold in the bathroom. It was so humid the sheets felt sticky even with the AC as low as possible. Terrible musty odor in the room and too hot outside to op... more

Owner Response
Jonathan Burns, General Manager at Best Western Plus Inn at Hunt Ridge, responded to this review
Thank you for taking the time to share your thoughts about your recent stay with us. I apologize for the problems during your stay and the inconveniences you experienced. This is not the norm for us as you can see from our other reviews, and I am sorry. We strive to meet and exceed each and every guests expectations, and we missed the mark. I hope you will give us another opportunity to impress you. Enjoy the rest of your summer.