We often stay at Best Westerns because of the value and overall experience. This hotel was no exception. The rooms have been tastefully updated. Coffee pot, hair dryer, refrigerator and microwave were all available in the room. Water pressure was good and the shower head was high on the wall (important for my tall husband). Towels were soft and large enough to cover the body. The mattress was average softness. The real treat for this hotel is the pool/spa area. It is large, with patio heaters and fireplaces, as well as a large pool. The smaller pool is actually a hot tub, with jets and seating nearly all the way around.
The only reason I failed to give this hotel 5 stars is because, while the rules to the hot tub are posted, they are very small and obviously no one except me reads them. There were numerous children and preteens jumping into the hot tub and splashing everyone it it. The kids outnumbered adults 2-3 to 1. Needless to say, we were not able to relax after long hikes in the park due to the children allowed to overtake the spa. I did not make a complaint, because I don't feel it is the customers place to police the facility. Perhaps a staff member could come out once an hour and check that rules are being followed, or make visitors sign that they have read the pool rules at check-in.
It really was lovely, just not relaxing to be splashed in the face repeatedly both nights of my vacation. I love children, had two of my own and am a teacher, I don't have a problem with children being in the spa, but the rules clearly state that it is not a swimming pool and that is exactly what it was being used as. So, if you envision yourself having a relaxing evening in the spa and choosing this hotel for that reason, you might want to think twice. This was in March, I can only imagine what it is like in the summer.
One great perk was the complimentary limo ride available Thursday and Friday of our stay (not Saturday). The surrounding area is a bit seedy with lots of homeless people due to the nearby mission. I would not recommend walking around at night. This applies to all of downtown Eureka, so all of the hotels in this area will have the same issue. The limo ride the 5-6 blocks to the downtown area for dinner was a nice surprise. Make sure to tip the driver, she is awesome!
As always, the staff was great, the room and grounds were very clean. less