Setting the bar high for a business hotel in a central location in Europe!
08/05/2019 Johan G, Tokyo Prefecture, Japan
I just stayed one night here as I was transferring via Zurich back to Japan. I had not read any reviews or anything prior to booking a room here, my decision was purely based on its central location (... more
I just stayed one night here as I was transferring via Zurich back to Japan. I had not read any reviews or anything prior to booking a room here, my decision was purely based on its central location (probably no more than 10-12 minutes from the central station). I trusted that the Best Western brand would at least guarantee a minimum level of acceptable comfort.
And I did choose the right hotel - this hotel really sets the bar high for a hotel like this, a business-style hotel offering an extremely convenient location right in the middle of the a major European city. This hotel is right in the middle of the old part of Zurich, so there are lots of shops, restaurants, and other things to see/do in the neighborhood.
The room was very modern in its design - from the outside it looked like the hotel would be older and worn down, but it looks like it's been refurbished quite recently as everything was in tip top shape. Sure, it may be a bit on the small side, but for my needs it was perfect.
Breakfast buffet was included in my room, and it was served in the hotel restaurant on the first floor. Excellent service and quality. The only slightly confusing aspect was the fact that the lobby doubled as a dining room (at least when I checked in) where a large party of guests were having their dinner that evening. Not that they were loud or anything like that, it was just that I didn't realize it was the lobby at first ;-)
I most definitely will come back here next time I am in Zurich. less
Martin S, Manager at Best Western Plus Hotel Zurcherhof, responded to this review
Dear Johan,
Wow, thank you for such an amazing feedback and, once again, for choosing our Hotel and for your loyalty to the Best Western brand.
In fact, our guests' satisfaction is our uppermost goal and reward, too.
Therefore we are very happy to read how much you apprecciated your stay with, from the strategic location in the center of Zurich, to the politeness and professionality of our employees, the fast and stable Internet connection and the comfort of the room, as well as our abundant, varied Swiss breakfast in the morning.
Indeed, we work really hard to make our guests' stay unforgettable.
In winter our restaurant Walliser Keller, known in town and beyon for its Swiss specialities, gets booked a lot. Moreover, we also host special occasions in wintertime, such as Christmas company dinners. That is why sometimes, when the restaurant itself is fully booked, we host them in our Lobby. We are happy, though, to read that this was not of any disturbance for you :-)
It was our pleasure having you here as a guest and we would love to have another possibility of welcoming you here soon!
Kind regards from Zurich
Claudia V.
Reception