Looking for a good but not pretentious hotel in Zurich I found this Best western plus . Also thank to good reviews. Well, could not have choosed Better . Really few minutes walk from station and to the old town , so nice by the way. At reception a warm , smiling welcome at chek in . Water , a coffee and even ice cream were offered while waiting , and every day if u wanted. We had an upgrade to a top floor room , nice, large enough ,with a balcony and very practic bathroom with walk in shower. Perfect bed and pillows menù. No air conditioned , as often at this latitude in Europe , but a fan , usually enough. And complmentary minibar with coke, water and beer, refilled daily. Neverless Covid breakfast was in buffet form , mostly in sealed mono portion , of very good quality and always refilled promptly. Self service machine for hot beverages of best quality and complete egg menu' present on table .And ,most important, the kindness of all the staff , and the true smile . I felt theyr passion for what were doing , seemed happy they could do It . And compliments to general manager , always present at morning asking for ur opinion and impression. He can not be extraneus to this general , pleasant feeling. Thanks again , a perfect stay . Troletti less
Martin Spycher, Geschäftsführer at Best Western Plus Hotel Zurcherhof, responded to this review
Great! Thank you very much for your review! We are very happy to hear that you enjoyed staying with us, especially the comfort and cleanliness of our rooms, as well as our staffs friendliness and helpfulness. I will be happy to share your kind words with them.
Your business is very important to us and we value your feedback. By telling us what you liked as well as what you disliked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. It would be our pleasure to welcome you again with us.
Kind regards from Zurich,
Reception BW Plus Hotel Zürcherhof