Best Western Plus Hotel Windsor

Basically a good place to stay, comfortable, good location reasonably priced. However let down by not very good room service. Stayed 5 nights and we had two days with the tea, milk and sugar not replaced, one day when the cups weren't changed so still stained from the day before and the two bins not emptied at all while we were there. Little things that should have been better. Other staff, reception etc helpful friendly and polite. Would I stay there again. Yes. less

Stayed here for a fortnight. Very comfortable stay. Excellent staff. Location of the hotel is perfect. Right next to city centre. Bus stop is just outside the hotel. Train station 20 mints walk. Lot of food options nearby. Overall Excellent I would stay less

Chose this hotel after looking at lots of reviews of other hotels. Fantastic position on tree lined boulevard. Great facade amongst other architectural beauties. The greeting from Frederique (excuse the spelling if incorrect) was first class as was the rest of the service provided by him. The room was great with a small balcony overlooking the boulevard. Perfect position within very easy reach of everything & so quiet. We will definitely stay here on our next visit to beautiful Perpignan & I would have no hesitation in recommending this hotel. less

The staff were very accommodating, booking a vegan restaurant for myself and my husband. The room was fine, didn't quite understand the layout though, a spare room with a small sofa facing a wall, waste of space but enabled the room to be labelled a suite anyway 'bedroom' was comfortable enough. Breakfast was a bit chaotic, not a very good 'flow' and people scrambled to get their food whilst queues lengthened for tea, etc. We would never go back and the reason is they had a live parraqueet in a cage by reception, something that was not there the night we booked in. We complained about this barbaric treatment of a fellow creature to a sympathetic staff member but apparently the manager of the hotel insisted that the bird be imprisoned and kept on show rather than be taken to a sanctuary. Shameful treatment to witness and something that the new French Government should outlaw, birds are meant to be free, as are all animals, and left to fly where they wish. We will not return. S.& A. Spence Clarke. less

Hotel really central, 5 mins from airport , basic rooms not a lot of space, but free WiFi, aircon, safe, iron& board, well stocked mini bar which is chargeable . Breakfast was as expected very Mediterranean but plentiful, only two little snags on our 3 night stay! One day the room never got made up , no reason given so we had to get clean towels from reception, after we got in at past 11pm which wasn't a problem and they brought them immediately 2nd snag , no eggs for breaky on last day , no pre cooked and no raw for boiling , when we asked for then was told wasn't any more, but it was only 9 am and the couple before us had eggs , and there was nobody else in the place that morning , perhaps lost in translation, we were offered scrambled and bacon from the warmer, but it hadnt been turn on so everything was stone cold !! , she tried to make amends by micro waveing some of the cold stuff, but we were ok with our cold meats, bread and jams by this time. All that being said I would definitely stay again next time in perpignan less