First time in Rome
01/02/2019 susjon, Glasgow
Just back from 5 days in Rome and stayed at the Best Western Universo. We arrived around 10.30 and able to check in. Room was really clean and spacious, great idea that hotel put a free mobile phone... more
Just back from 5 days in Rome and stayed at the Best Western Universo. We arrived around 10.30 and able to check in. Room was really clean and spacious, great idea that hotel put a free mobile phone in your room for your use during your stay both in the hotel and you can take outside with you, although we had our own phones with us but some people may not. Staff were friendly and helpful. We paid for a late check out as we wanted to keep our room until 5pm. Hotel organised a taxi back to airport. All in all really great stay and thoroughly recommend it. less
Management_Roscioli, Responsabile relazioni con la clientela at Best Western Plus Hotel Universo, responded to this review
Dear susjon,
Thank you so much for your beautiful review. We're truly happy to read you had a great stay, enjoying the service provided by free smartphone and by our friendly and helpful staff.
We are so proud to learn of your intent to recommend us and we hope to see you again soon!
Sincerely
Stefania
Guest Relations
BW Plus Hotel Universo
Roscioli Hotels Group - Roma