Best Western Plus Hotel Universo

Via Principe Amedeo 5/B, Roma, 00185, Italy
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Best Western Plus Hotel Universo

Special Protection, our commitment to ensuring a safe stay with strict cleaning and sanitization protocols. Technologies to support the interaction with the staff to promote social distancing. Protective equipment and safety procedures for staff and show more

Pets not accepted
Check-in & Check out14:00:00 | 11:00:00
Via Principe Amedeo 5/B, Roma, 00185, Italy

Reviews of Best Western Plus Hotel Universo

Traveller Overview:
4.0 Rating: 2449 reviews
Excellent 34%
Very Good 45%
Average 13%
Poor 4%
Terrible 2%
Rating

junechild, wrote review 02/08/2021

Great Location

Hotel is less than a couple of minutes from train station. Termini is a huge train station and can get confusing. Use exit piazza dei cinquecento. When you go upstairs if you see white taxi, bus and I... more

Rating

jevgenij_ko, wrote review 01/08/2021

Good hotel, small rooms.

Hotel situated in good place. 5 min walking from Termini Station. Personnel is friendly and helpful. English is a bit poor, but understandable. ATM avaliable next to reception. Breakfast now is poor,... more

Owner Response
Stefania Pesci, Direttore generale at Best Western Plus Hotel Universo, responded to this review
Dear jevgenij_ko, Thank you for your review. We are pleased to know that you enjoyed your stay in our hotel. We appreciate the details you shared by mentioning what you liked and what you liked least. We hope to have a chance to host you again soon. Kind regards Stefania Pesci Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma
Rating

E9751AOmariaa, wrote review 04/07/2021

Will be back

Very nice large suit with large balcony. Comfortable bed and nice bathroom. The staff was very serviceminded and helpful. We did not have the breakfast but found a nice place close by. Good location w... more

Owner Response
Stefania Pesci, Direttore generale at Best Western Plus Hotel Universo, responded to this review
Dear Aomariaa, Thank you very much for your nice review. We are delighted to read that you felt comfortable during your stay with us and found our location to be convenient. We look forward to welcoming you back again. Kind regards Stefania Pesci Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma
Rating

GuatemalaGringo, wrote review 06/11/2020

Great service and a great location

Really enjoyed my stay at this central hotel, close to Termini Station. Staff very friendly, efficient and helpful in these challenging times. Room was comfortable and cleaned daily. Breakfast was goo... more

Owner Response
Stefania Pesci, Direttore generale at Best Western Plus Hotel Universo, responded to this review
Dear GuatemalaGringo, Thank you for your feedback. We are delighted that you really enjoyed your stay and that you were impressed with the hotels' standard of service, despite the challenging times we are experiencing. We greatly appreciate your recommendation and hope to see you again on a next visit to Rome. Kind regards Stefania Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma
Rating

Amchatt7, wrote review 26/10/2020

Came to our rescue

So we had originally arranged a stay at a different hotel, when we arrived that hotel was boarded up with just a telephone number on the door. When we rang the number it put us through to this hotel ... more

Owner Response
Stefania Pesci, Direttore generale at Best Western Plus Hotel Universo, responded to this review
Dear Amchatt, Thank you so much for your lovely review. We are delighted to hear that you enjoyed your stay with us and that we'll be your choice when your travels bring you back to Roma. We look forward to welcoming you back soon. Best Regards Stefania Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma