Best Western Plus Hotel Universo

Via Principe Amedeo 5/B, Roma, 00185, Italy
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Best Western Plus Hotel Universo

The Best Western Plus Hotel Universo is a 4 Star hotel in the center of Rome with a nearly centenary tradition.

The Best Western Plus Hotel Universo is located only 200 meters from the Opera Theatre, Termini Railway Station and a few steps f
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Pets not accepted
Check-in & Check out14:00:00 | 11:00:00

Reviews of Best Western Plus Hotel Universo

Traveller Overview:
4.0 Rating: 2374 reviews
Excellent 33%
Very Good 45%
Average 13%
Poor 4%
Terrible 2%
Rating

lienloerie777, wrote review 15/01/2020

Would definitely stay again!

This hotel lives up to the Best Western Plus reputation. We were greeted and assisted by professional staff. They assisted with a early check-in and luggage storage on check-out. Great breakfast, ... more

Rating

saythetruth88, wrote review 15/01/2020

Perfecto!!!

This hotel offers so many things.. let s stsrt with the position..it is in the city centre walkable distances to the main points of attraction in Rome. Staff is amazing, friendly, ready to offer you t... more

Rating

roymcf, wrote review 07/01/2020

Excellent staff and hotel

We stayed for 3 nights just before Christmas. The Universo is a brilliant budget hotel, Luigi, Frederica, Guiseppe and all the staff could not have been more helpful. The rooms are fine, nice balcony... more

Owner Response
Management_Roscioli, Responsabile relazioni con la clientela at Best Western Plus Hotel Universo, responded to this review
Dear roymcf, We thank you for your beautiful review. We are glad to see, that you had an enjoyable stay at our hotel and especially valued our services and the room. Thank you also for highlighting the delicious food and the bar, and for your very high praise indeed about our staff! We are delighted that they were able to help you have such a great stay! We look forward to welcoming you back on a future visit. Kind regards Stefania Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma
Rating

Maria F, wrote review 06/01/2020

The perfect hotel in Rome

What an amazing hotel situated in a very strategic location, which allows the traveler to easily access public transport which have direct routes to all central sites. Moreover, the room was spotless... more

Owner Response
Management_Roscioli, Responsabile relazioni con la clientela at Best Western Plus Hotel Universo, responded to this review
Dear Maria, Thanks for your flattering review! It is wonderful to know how much you liked our hotel. Our staff strives daily to ensure a memorable stay, and it is gratifying to hear that we have hit the mark! We look forward to welcoming you back again. Best regards Stefania Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma
Rating

jlandry35, wrote review 05/01/2020

Rome and Greek Islands

My wife and I stayed at this hotel while visiting Rome and the Greek Islands on a cruise. We were impressed with the service as well as the quality of the food offered at breakfast. Our room was very... more

Owner Response
Management_Roscioli, Responsabile relazioni con la clientela at Best Western Plus Hotel Universo, responded to this review
Dear jlandry, Thank you for sharing your experience in our hotel. We are pleased to hear that you were impressed with the service and the high quality of the breakfast products. Thank you also for mentioning the smiling attitude of our staff. Your words are the best reward for their dedication. We hope to see you again on a future visit. Kind Regards Stefania Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma