Best Western Plus Hotel Universo

Via Principe Amedeo 5/B, Roma, 00185, Italy
based on 2408 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.

Best Western Plus Hotel Universo

Special Protection, our commitment to ensuring a safe stay with strict cleaning and sanitization protocols. Technologies to support the interaction with the staff to promote social distancing. Healthcare insurance throughout the stay in partnership w show more

Pets not accepted
Check-in & Check out14:00:00 | 11:00:00

Reviews of Best Western Plus Hotel Universo

Traveller Overview:
4.0 Rating: 2408 reviews
Excellent 33%
Very Good 45%
Average 13%
Poor 4%
Terrible 2%
Rating

Nick L, wrote review 14/03/2020

Nice Stay

We stayed here as a birthday break and due to the then partial Lockdown, it was very quiet. Our room was upgraded which was a great bonus. We were given a room with a terrace overlooking the street w... more

Owner Response
Stefania Pesci, Direttore generale at Best Western Plus Hotel Universo, responded to this review
Dear Nick L, Thank you so much for this great feedback about your recent stay. We are pleased you enjoyed a wonderful birthday break and that you were satisfied with our high service standards. We aim to deliver a memorable experience to our guests and it is rewarding to hear that the warm and welcoming service provided by our staff hit the mark for you. We will share your wonderful comments with them as a source of great motivation. We are thrilled you would consider returning to us in the future, as it would be a pleasure to host you again. Kind regards Stefania Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma
Rating

bonz2017, wrote review 08/03/2020

standard Business Hotel

good in most aspects, very near city center, clean rooms and bath rooms, staff just okay , friendly,location: very near many restos, shopping and main train station for your connecting trips outside... more

Owner Response
Stefania Pesci, Direttore generale at Best Western Plus Hotel Universo, responded to this review
Dear Bon Z, Thank you very much for your feedback. We are delighted to know that you had a pleasurable experience and that many aspects, from our facilities to our location, were enjoyed. We look forward to welcoming you back on a future visit. Best regards Stefania Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma
Rating

mariferocafort, wrote review 07/03/2020

Excellent Experience

We enjoyed our stay at the BW Plus Universo. Its centrally located. Marco, at the front desk was fabulous. Because of Coronavirus fears and shut downs, we had to cancel the 2part of our trip and exten... more

Owner Response
Stefania Pesci, Direttore generale at Best Western Plus Hotel Universo, responded to this review
Dear mariferocafort, Thank you so much for your wonderful review. We are delighted that you had an excellent stay. We aim to deliver a great experience to our Guests and your praises are the best reward for us. We are also happy to read that our buffet breakfast fully met your tastes and that you valued the wide selection perfectly in line with the price paid. We look forward to welcoming you back again on a future visit to Rome. Kind regards Stefania Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma
Rating

420janew, wrote review 04/03/2020

Great hotel in Central Rome near Termini and Metro

The hotel is clean and they now offer non-smoking rooms. The stay was delightful and the in house restaurant was excellent. The breakfast offered a wide selection of foods and the manager Fabrizio w... more

Owner Response
Stefania Pesci, Direttore generale at Best Western Plus Hotel Universo, responded to this review
Dear Janew, Thank you very much! We are delighted by your feedback and are thrilled to see that we exceeded your expectations. We also thank you for your very high praise indeed about breakfast and for our exemplary Manager Fabrizio who always goes out of his way to satisfy our guests. We look forward to welcoming you back again soon. Sincerely, Stefania Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma
Rating

Neucomadventures, wrote review 01/03/2020

Best Western Plus Universo

We travelled as a family of 2 Adults & 2 Children. Most part of our trip to Europe we were all in 1 room, however at Rome we had booked a quad room with connecting doors, and this was amazing for all ... more

Owner Response
Stefania Pesci, Direttore generale at Best Western Plus Hotel Universo, responded to this review
Dear Neucomadventures, We thank you for reviewing your stay with us. It's wonderful to hear that we were able to provide you with the best accommodation for your family. Your satisfaction is what we work for and your feedback is the greatest reward for us! We are really happy that you would absolutely stay here again. We wait for you soon! Kind regards Stefania Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma