A gem !
05/02/2018 Pennpotts, Bath, United Kingdom
Just minutes away from termini, this hotel is close to lots of the main points of interest you want to hit on a break in Rome. This hotel has a very professional attitude to service, we were welcomed ... more
Just minutes away from termini, this hotel is close to lots of the main points of interest you want to hit on a break in Rome. This hotel has a very professional attitude to service, we were welcomed and treated as friends. Breakfast was very good plenty of selection. We had a standard room which had a balcony with table and chairs and loungers, the bed comfy and large king size, the bathroom was well appointed. Only down side if you were staying there for more than a couple of days is the lack of shelf or drawer space , the wardrobe contained the safe which took a bit of space.
But would definitely recommend less
Management_Roscioli, Responsabile relazioni con la clientela at Best Western Plus Hotel Universo, responded to this review
Greetings from Best Western Plus Hotel Universo!
Thank you so much for taking the time to share your experience with us.
We are glad to read you have appreciated our location and the Staff’s dedication to our clients! We love to welcome people and make them feel at their ease and satisfied.
I will definitely share your positive feedback with the entire Team, as I'm sure they will be equally pleased to know their efforts have been noticed and appreciated.
Thank you for recommending our hotel, we certainly look forward to the opportunity to welcoming you back in the very near future!
BW Plus Hotel Universo
Roscioli Hotels Group- Rome