Just a dump!
We have stayed at several BW Plus and they’ve been ok but this location is a good place to avoid at all cost, first off there was a lot of fast food meal trash at the entrance and the carpet inside wa... more
We have stayed at several BW Plus and they’ve been ok but this location is a good place to avoid at all cost, first off there was a lot of fast food meal trash at the entrance and the carpet inside was filthy. The elevator was broken so we had to use the stairs and then the key cards wouldn’t work so after several trips to the front desk, we were in. I took my socks off and walked to the shower and stepped in and I left filthy tracks in the tub so the carpet must have been horribly dirty. When we reserved the room we chose this hotel because breakfast buffet was included but if wasn’t open, only coffee juice muffins so we had to go out for breakfast, on arriving back at the hotel the elevator was broken again and the room key cards wouldn’t work again so more trips down the stairs to front desk and eve the lady couldn’t open it so we had to wait outside the room till she couldn’t find a maintenance man, so basically steer clear of this location, it’s just not worth it! less
David Dopson, General Manager at Best Western Plus Hotel & Suites Airport South, responded to this review
I'm very sorry that you didn't enjoy your stay. The staff and I strive to ensure each of our guest has a great experience. We'll work hard to fix the issues that you encountered.