Best Western Plus Hotel Stadtpalais

I stayed 2 months here with work. The rooms are a bit small for a 4 stars hotel and are not good isolated. You can simply hear everything in the hallway or the other people from other rooms speaking on their phone... I, by myself was also denounced that i listen music to loud... and i was listening Bob Marley at my laptop volume 20%.... They called me from reception and even came at my door to tell me to switch off the music. Besides the fact that this hotel is central, in my opinion it is simply a maximum 2,5-3 stars hotel. Not at all 4 as they write on towels and so on... The shower cabin is not good isolated and water gets everywhere even with doors closed. The internet connection is very slow (but i had worse, in other hotels in Braunschweig, so i think it is a general thing in Deutschland). The receptionists are almost all the same (example of good one is the man african-american - no i am not racist and I personally pay all the respect to him. he washes all the clothes and works a lot on all the shifts.). Everybody else are not so ok. Especially the blonde skinny lady with long nails and Botox and so on. The barbie does nothing all the time, on her shift she even disappears from reception from time to time for a long time... aaand lost a train connection to airport because of her (she put me to wait until she receives a mail from my company despite the fact that all the booking details were already confirmed and also the payment details....) The breakfast is ok. Just ok. not a huge variety. after a few days you get used to it and dislike it. But the ladies which serve you are very very kind and provide one of the best service here around. The hotel is central. But does not worth half the price you pay for one room. less

A little bit stuck in the 80s (fornitures, moquette, hallways etc) First of all we found a copy of the BIBLE next to the bed.. and guys: we are in 2018. Really? Our floor/room had a really strong smell of smoke and that's not good in 2018. The staff was really kind. Breakfast was okay, nothing special: I'd suggest to improve the salty-part serving good ham, good cheese and not the super market-version. less

Stayed one night for a short weekendbreak. Citycenter is within 5 minute walk, as most touristlocations, and tramstation is accros the street. There is free parking but places are restricted. Staff was friendly and efficiënt. Room was spacious and with everything you need, including coffee and tea, but no fridge. Had the room accros the stairs, so in the evening you might hear a guest arrive but at night its quiet; slept perfectly. Also the street outside is quiet. Bathroom was ok, but could use a little upgrading. Space was perfect. Free WiFi thru the whole building was stable and fast. The rewardsmember give aways were highly appriciated. The breakfastbuffet in the morning was perfect with lots of different options, there is something for everyone. The offerde fish-items reminded me of the noerwegian breakfastbuffets and were very tasty. For a visit to Braunschweig, business or vacation, I would surely recommend this hotel less

We stayed there during AgriTechnica, a huge tradeshow in Hannover. The room prices in yhe whole region goes way up ay that time. We paid 190€ per night. It should be 70-80€ compared to our hotels elsewhere in Germany. Room was clean. Parking was free. Breakfast was included and ok - except for all the fruitflies. It was simple to get to the train station -10 minute 2.50 euro tram ride. less

I stayed for 5 days. The 'free' wifi was completely down the first two days. The rest of the days it was on on and off. Gym was out-of-order. How can a gym be out-of-order??? Front door needed maitenance. Staff needed to open the door manually. Breakfast: ok, but they missed the concept of cold drinks. The juice was 22 degrees (celcius). Bacon was boiled instead of fried. The room was nice. Strange sounds from the AC though. Conclusion: Book another hotel. less