Best Western Plus Hotel St. Raphael

Adenauerallee 41, Hamburg, 20097, Germany
based on 559 reviews Trip Advisor Logo
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Best Western Plus Hotel St. Raphael

The Best Western Plus Hotel St. Raphael is located in the heart of the city centre of Hamburg. With its first-class comfort and central location to the central station, it is a favourite with business travellers and tourists alike. The Best Western P show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus Hotel St. Raphael

Traveller Overview:
4.0 Rating: 559 reviews
Excellent 25%
Very Good 51%
Average 17%
Poor 4%
Terrible 1%
Rating

26niic, wrote review 31/01/2020

Bedding to dream in

Great staff. And convienient locationn. Lovely room though a fridge rather than mini bar would be great . Having renovations done at present but was at appropriate times and does not interfere with th... more

Owner Response
straphael1, Direktionssekretärin at Best Western Plus Hotel St. Raphael, responded to this review
Dear 26niic, Thank you very much for your nice review. We are happy that you enjoyed your stay and had a great time in Hamburg. Looking forward to welcoming you again soon. Kind regards, Britta Mietzner Direktionssekretärin
Rating

Relax72425, wrote review 27/01/2020

Long Weekend

Great Hotel - very handy for Underground and Subway. The rooms were spotless if not a little on the small size. Not sure the bedroom needs so many mirrors !! Staff in the bar very friendly especiall... more

Owner Response
straphael1, Direktionssekretärin at Best Western Plus Hotel St. Raphael, responded to this review
Dear Relax72425, Thank you very much for your good review. We are pleased that you felt comfortable with us. We are looking forward to welcoming you again at the Best Western Plus Hotel St. Raphael during your next visit to Hamburg. Kind regards, Britta Mietzner Direktionssekretärin
Rating

Cozdor, wrote review 24/10/2019

Good location, comfortable hotel, friendly and efficient staff

The hotel's location is very convenient: just a few minutes from the central station but quiet nonetheless. My room was large and very comfortable, the breakfast choice was large, varied and delicious... more

Owner Response
straphael1, Direktionssekretärin at Best Western Plus Hotel St. Raphael, responded to this review
Dear cozdor, Thank you very much for your great review. We are delighted that you have felt at home with us and would be happy to welcome you back to our house during your next stay in Hamburg. Kind regards, Britta Mietzner Direktionssekretärin
Rating

Johan K, wrote review 04/10/2019

A nice room, was ok for the price we payed.

For the price we payed we had a nice room with bathroom and even a separate area with sofa and television and a tiny kitchen. I woke up a lot because of street noise and I guess there must be a metro ... more

Owner Response
straphael1, Sales & Marketing at Best Western Plus Hotel St. Raphael, responded to this review
Dear John K, Thank you very much for taking the time to evaluate our house. Unfortunately, a hotel near the city has a certain noise level. We hope that your stay has not been overshadowed by this. Best regards Isabell Bemfert Sales & Marketing
Rating

Allder, wrote review 10/09/2019

8 days in Hamburg

Ok. Positives Great location, close to train station, restaurants etc Fantastic and helpful staff; exceptional Clean and efficient Nice bar Negatives Room is a bit small The local area is a bit see... more

Owner Response
straphael1, Direktionssekretärin at Best Western Plus Hotel St. Raphael, responded to this review
Dear Allder, Thank you very much for your good rating. We are pleased that you felt comfortable in our house. We have different room categories, which also differ in size. All our rooms are equipped with air conditioning. Please ask for the next higher category with your next booking. We will be happy to welcome you back to our house on your next visit to Hamburg. Kind regards, Britta Mietzner Director´s secretary