Ideal location for exploring
A short walk from the station - which has a train direct from the airport- will bring you to the Best Western. We walked, and as some people have pointed out, you do get to see all sorts of people, bu... more
A short walk from the station - which has a train direct from the airport- will bring you to the Best Western. We walked, and as some people have pointed out, you do get to see all sorts of people, but no issues. A taxi is a cheap option from the station should you not wish to walk.
The staff are all friendly and helpful, from checking in, through to helping with location and advice and offering great advice on which gin to have. We found the location to be ideal for what we wanted, no issues with housekeeping, our room was clean and well maintained, the battery was changed in the air con remote on our 2nd day and can’t really say we noticed the subway noise up on the 3rd floor.
The bar staff were efficient, polite and attentive, with a good manner about them, helping me choose which gin to go for.
We didn’t eat in the restaurant and we noticed that it was closed on Sunday evening - not sure if this was a one off or part of the Sunday trading laws in Hamburg ( nearly everywhere is closed ).
Overall good accommodation and friendly staff for a reasonable price, what’s not to like? less
straphael1, Direktionssekretärin at Best Western Plus Hotel St. Raphael, responded to this review
Thank you very much for your nice review. We are happy that you enjoyed your stay at our hotel.
Looking forward to welcome you again soon.