Excellent location. Lovely hotel.
29/08/2017 AnnieM838, Manchester, United Kingdom
Rooms are extremely spacious and were cleaned (and hovered) everyday. The maid even left little sweets on the bed for us! The wardrobe was ok, a few hangers but there wasn't many drawers to store your... more
Rooms are extremely spacious and were cleaned (and hovered) everyday. The maid even left little sweets on the bed for us! The wardrobe was ok, a few hangers but there wasn't many drawers to store your clothes... everything needed to be hung up.
Bathroom was of a good size. Kleenex toilet roll but no bathroom amenities. There was a fixed soap dispenser in the shower and next to the sink, but nothing else (like shampoo or conditioner etc) was available. We had a shower cap and 2 nail files on our last day.
TV had English channels - BBC & CNN. safe was easy to use. We had a trouser press in the room but no iron & ironing board - I think if you asked at reception they would probably lend you an iron (but not too sure as we didn't need it). Air con was really quiet too.
Breakfast was really expensive (€17pp) so we decided not to eat there but went to a bakery in the morning instead.
Hotel is in an excellent location. 5mins walk to the main coach and train station. A McDonald's cafe is on the walk so you could get breakfast there instead.
Very friendly staff. Would recommend and stay again! less
straphael1, Direktionssekretärin at Best Western Plus Hotel St. Raphael, responded to this review
thank you very much for this very nice assessment.
We are happy that you enjoyed your stay and had a good time in Hamburg.
We are looking forward to welcome you again soon.