Best Western Plus Hotel St. Raphael

First off, would I stay here again? Yes I would All the staff very attentive and pleasant Great location near main train station for sightseeing Really comfy bed and the room was clean and quiet Very good air con Amenities for tea/coffee in room Good powerful warm shower less

We stayed at the Beat Western Plus - St. Raphael for an overnight visit to the city during Hamburg’s Harbor Festival. The front desk staff were great and very eager to help in any way. The room was clean and adequate. The breakfast buffet was good, but I would suggest overpriced. The location is good - a 7 minute walk to the Central Station. Oddly, it seems as though the hotel sits directly above a subway line. Every 3-5 minutes there is a low rumble in the building as a subway train passes. Luckily the subway does not seem to run 24 hours a day. less

The location is fine and walkable from Hamburg Hbf. The hotel itself is starting to feel a little run down, which hits you when you get in the lift. The rooms are on the smaller side of things, so a couple with baggage will find it hard. It is also right above an underground train line and next to a main road so that can impede your sleep quality a little. less

We stayed at the hotel for a single night during a weekend trip to Hamborg. Parking in a gated area, very helpful staff and a clean, luxurious room. All in all a great experience. Only negative comment is that you can hear the underground trains (was our guess) 24 hours a day - like a low rumbling from afar every 5-10 minutes. A bit annoying at nighttime. We stayed at the 2nd floor, not sure if the problem is the same at higher floors. less

This is a no frills 4 star hotel geared mainly to the business market, but fine for our needs, and we had no complaints or issues. WE did not need dinner here because there are so many restaurants within 10 mins walk, nor did we need breakfast because wherever we were going for the day had so many local cafés, so I cannot comment on the catering. Our room was compact (i.e. standard for Europe), but very clean, and quiet (at the back of the hotel), with a small fridge, a safe and a decent shower/toilet: some have commented on U bahn noise in a nearby tunnel, but it was pretty faint and we only noticed the rumble every 10 minute because the rest was so quiet. Not a problem. (and we live in a small town which is very quiet, so we are sensitive to noise) WE sought this out for the location....a 6 euro taxi fare to and from the main station when we had luggage, or a 10 minute walk otherwise. Mainline trains, U and S bahn trains at the station (which also has 3 supermarkets and numerous bakeries for rolls, croissants etc.). Ideal for an early start and a short walk back on tired little legs after a long day out. Helpful reception staff who speak good English. Nearby is the Arts and Crafts Museum, and many Turkish and Middle Eastern restaurants......and some are excellent. The first few hundred yards from the station are a little grotty because many refugees hang out here, but there was absolutely no sense of threat (and there is a highly visible police presence). Alas main line stations' surroundings are usually a little soulless! The hotel had absolutely no security issues at all. So if you want a good location, this is a place to start. less