Best Western Plus Hotel Schwarzwald Residenz

The hotel was very nice with a very friendly staff. Location from the city center was not to far but we choose to drive and park because we planned on buying a clock and didn't want to risk dropping it on the wall up the hill. The only thing I wish it had in the room was a small fridge so we could keep beverages cold but other then that I would highly recommend staying here if ever in the Triberg area. less

It is nice hotel with pool and sauna and great breakfast buffet and Dinners. Only one thing they need to replace pillows with better pillows. their pllows are very soft and hard to sleep with too soft pillow less

We stayed 4 nights. The room was very large with a nice shower, living room, and balcony overlooking the entire town. Clean; well maintained. It is above the town a few blocks, but we would walk down in the morning and take the bus up to the same height and just walk a couple of blocks over. On arrival you get a pass for free travel throughout the Black Forest by train or bus. We used it extensively. Breakfast is included and tasty. The restauraunt is very good with an interesting selection of German food and drinks, and the wait staff was outstanding. We ate there 3 nights- very convenient. Gorgeous outside view from the deck. Owners Georg and Manuela were extremely friendly and helpful. We wanted to look at some local places that made cuckoo clocks, and she identified some for us. We found one, and owner Robert Herr actually took us on a personal tour of his workshop, but could not find the other. When we got back to the hotel and Manuela found out that we did not find the second workshop, Georg took us directly there in the van. Wow! The owner of Rombach & Haas gave us a fascinating history of the cuckoo clock and of his business. As we were walking back down the mountain, Georg saw us and gave us a lift back to the hotel. Super friendly place with personal service. less

Our room was clean and spacious. We had a balcony with 2 chairs and a little table. The bed was large and really comfortable. A slide across divider between main bed and sleeper sofa. Coffee provided in room. Breakfast was included and delicious..variety of breads, pastries, meats, cheeses, sausages, variety of jams, scrambled and hard boiled eggs, 3 different kinds of cereal, fresh fruit, yogurts, an assortment of juices as well as coffee and hot chocolate. The staff was pleasant and helpful. The indoor pool clean and very enjoyable. The outdoor play area was a bit small and not shaded-very hot. We ate at the hotel restaurant and the food was good. Beautiful location, you can hear the waterfall from the hotel balcony. I have nothing but good things to say about the Best Western Plus. less

I've enjoyed five days and four nights in this great hotel. I was greeted by friendly staff that also spoke English (to my surprise). And my room came with a complimentary Triberg tourist card which gives free entry to the waterfalls, museum, public transportation and more. The room was very spacious with all facilities one would need during a stay (balcony, bath, lounge corner and nice beds). Breakfast was well worth it as where the four course dinners. Definitely a recommended place to stay for both short and medium-low stays Side note: I've not tried the indoor pool and sauna facilities less