No feeling of being a plus hotel
15/09/2017 Kristin K,
Nice little unique rooms with different design. I guess this can be a nice touch or end up with room not in your style. When we check in we were told that we got an upgrade to a newly renovated room. ... more
Nice little unique rooms with different design. I guess this can be a nice touch or end up with room not in your style. When we check in we were told that we got an upgrade to a newly renovated room. This apparently meant that they had painted the walls and changed the curtains, more or less... The doors and bathroom fixings were still from the 90s (??), not changed for a long time anyhow! The handele on the tap was so worn down there was no shine in the stainless left at all. The bathroom lights didn't work so we had to call someone to change the fluorescent lamp (!! Not very 2017). Otherwise the rooms are clean, beds comfy, staff I friendly and helpful and the breakfast is great (if you get up early, near the closing all is a bit dry). Location is also great, close to little square where you have a great selection of bars/pubs and restaurants, great shopping around the corner. less
Jennie B, Quality Manager at Best Western Plus Hotel Noble House, responded to this review
first of all we would like to apologies for not delivering the kind of quality you expected. We want you to know that we appreciate your feedback. We are planning to renovate some of our bathrooms in a near future. The room you stayed in is indeed newly renovated with both Swedish made furniture, Bed Factory beds, new textiles and lamps and details from various design companies. We are sorry if this did not appeal to you.
Nice to hear that our colleagues took good care of you and we hope you would consider visiting us again some other time.
Thank you for taking the time to review us and we wish you a great weekend!