Best Western Plus Hotel Montreal

The room was spotless, and had all the necessary amenities. Masks were required in public areas and staff we're always cleaning and being safe. The lady at the front desk, Andrea, was super helpful and kind! Great location, lots of restaurants and shops nearby. I would definitely recommend it to anyone! less

Great location. Rooms were nice and a decent size. 2 stars lost for the front desk lady named "Sabina". Beyond rude, very hostile, not sure why she's in a customer service role? I was quoted $58 including tax for check out at 5PM, however Sabina insisted that a full nights rate would apply, even though there was a note on my file. The manager agreed that it would be $58. Would I be back? No, there is more pleasant places to stay. less

As soon as I entered the building, I felt embraced by their welcoming staff members. Meighan at the front desk was super helpful. As I'm not familiar with restaurants in the area, Meighan was very knowledgeable of the options available and I was quick to choose one of her suggestions. My room was very clean. I'm comforted knowing they follow strict COVID guidelines which reassures me as a customer. Outside my window, I had a nice exterior view of Saint-Catherine Street as well as the interior view of the room was quite pleasant and filled with ambiance. I couldn't ask for better service and I can't wait for my next trip to Montreal, I know exactly where I'm staying. less

I have been staying at this hotel long term for 26 nights now...with another six, at least, to go. This hotel is amazing for many reasons and I will list them all. But first and foremost, I believe that a good staff is critically important in the hospitality industry and, when someone goes out of their way to make your life easier, that should be noted. While every single person here has been delightful, one person in particular, Meighan, always goes out of her way to help. She took it upon herself to get me a great long term rate which was incredibly thoughtful. Also, she not only accommodates but anticipates, everything I need to have a comfortable stay and a wonderful day. Thank you for everything, Meighan! Now the other great things about this hotel: Location is unbeatable, three minute walk to St. Laurent. Berri UQAM metro is about a five minute or less walk and the biggest metro station hub in the city. Location on St. Catherine street, near many restaurants, a grocery store and other essentials is awesome. Basically, the hotel is central to everything you'd want in downtown. This hotel is also so quiet. I've never heard a noise from either room next door and that is such a rare find. I must emphasize how much I hate noise and this hotel has none! They also give free hot drinks in the lobby 24/7 and the hot chocolate is amazing. This Best Western is also sparkling clean. I've never had to worry or question anything about cleanliness during the pandemic. The TV has a great channel selection. The internet is surprisingly fast. I could go on forever but 26 nights and no complaints sums it up nicely. I recommend this hotel to anyone visiting, for any purpose without any hesitation. less

Location and price to stay in this hotel are just wonderful. All my destinations are walking distance. It is clean, especially in Covid-19 time. Friendly hotel staff, free coffee at reception area... I would select this hotel again next time. less