Not what I expected ( attention people who is asthmatic)
It look nice , at the first glimpse , sadly , I am asthmatic, and the room inside was very dusty , it triggered me allergy , the pool is nice , a little bit old, not as fancy like not the picture , t... more
It look nice , at the first glimpse , sadly , I am asthmatic, and the room inside was very dusty , it triggered me allergy , the pool is nice , a little bit old, not as fancy like not the picture , the water was cold and have so much chlorine. For me , I think that the main problem is the ventilation ducts , the air is so dusty ! I am angry because we are a family of 7 , we pay two rooms it was expensive for what we got as service , and my oldest girl and myself got really bad with the allergy . The bathroom of one of the rooms was infested with ants ! All the time we have to clean . The kids area , there’s a room for the children to play, it’s so messy and smell so bad , si didn’t leave my children play there .
It looks that the cleaning is superficial , the Best Western Plus Hotel Modena Resort need to invest in a real cleaning action , and renew some areas , if that’s not the case , definitely not recommended to asthmatics or people with allergy of dust . Much better stay in a AIRBNB!
RiccardoP844, Direttore at Best Western Plus Hotel Modena Resort, responded to this review
Dear Mrs.Di Martino, thank you for your feedback, regarding your recent stay in our Hotel.
We are sorry that our Resort did not exceed your expectations and we are really sorry for not knowing what you described during your stay in order to check together and remedy to the situation.Best Regards Riccardo Pisani