perfect location for a short visit to Prague
09/11/2017 Carole G, Incourt, Belgium
Right outside the old city centre, lobby not very happy looking but a warm welcome, quiet room with very good bedding. Excellent breakfast. Staff not very smily except for one person, they seem quite ... more
Right outside the old city centre, lobby not very happy looking but a warm welcome, quiet room with very good bedding. Excellent breakfast. Staff not very smily except for one person, they seem quite unhappy. Bathroom rather on the small size, one person at à time should use it. Our room was quite small for the two of us but our friend got a larger room on her own, which is rather odd as we had booked together and explained one couple and one single. I'm sure it should have been the other way around. The taxi driver advised us against having dinner there as not many people do so, and the food its not so fresh. Plenty of good restaurants in the surroundings ! And just accross the road, a lovely market open every day. If we go back, we will certainly stay at that hotel again. less
Klara V, Manager at BEST WESTERN PLUS Hotel Meteor Plaza, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
If I can provide any assistance, please don't hesitate to contact me directly at +420-224 192 555.
Best Western Plus Hotel Meteor Plaza