Having seen some negative reviews here of the hotel, we kept waiting for something to go wrong or show itself as not-so-good. True, our check in did not go smoothly, as reception were unable to locate... more
Having seen some negative reviews here of the hotel, we kept waiting for something to go wrong or show itself as not-so-good. True, our check in did not go smoothly, as reception were unable to locate our booking at first, but we booked through a lesser known third party who hadn't made our details clear - and we were always treated with respect. In fact, reception apologised to us for the delay, through no fault of their own.
We stayed for 5 nights, during which we visited the rooftop pool, and joined the line for 10pm peanut butter and jelly sandwiches. We had a fairly solid stay, and I'd like to think that if something was so obviously lacking, we probably would have encountered it.
We didn't. In fact, we loved our stay so, so much. The staff are wonderful. So welcoming and warm and professional at every turn. The lobby is gorgeous, with free coffee in the morning, cold water during the day, and hot chocolate at 10pm. The tradition of late night treats should be held on to for as long as possible. It is truly a point of difference with other hotels in the area.
The rooms are stunning. Ours was recently renovated, and it was not only visually appealing, the bed was amazing and we both slept very well. Beautiful and comfortable at the same time.
One very small gripe from the male member of our party: during the renovations, the toilet was placed too close to a shelf over hanging it, and as such the toilet seat would not stay up by itself, which was inconvenient and a little uncomfortable.
This was our second trip to New Orleans, our first time staying at Le Pavillon, but it won't be our last. One of the best hotels we have ever stayed at in all of our overseas adventures! less
, General Manager at Le Pavillon Hotel, responded to this review
Thank you so much for taking your time to share your gracious compliments. Glad to hear that your have enjoyed your time with us.
Look forward to welcoming you soon!