Clean room, poor breakfast
22/10/2018 flemmig, Spikkestad, Norway
We had booked a room for three persons.
As we checked in, there was no extra bed prepared for us on the sofa. I asked the receptionist about this, and he said there was a "bed-kit" in the closet. I a... more
We had booked a room for three persons.
As we checked in, there was no extra bed prepared for us on the sofa. I asked the receptionist about this, and he said there was a "bed-kit" in the closet. I am not very impressed that we had to make the third bed ourselves at 23.00 in the evening....
I have visited the hotel about three years ago, and I remember the breakfast was really good, and was looking forward to it.
BUT, the breakfast this time was the worst I have ever had in a hotel.
It is too bad, the hotel was worth a stay for visiting Liseberg. less
HotelMektagonen, Informationsansvarig at Best Western Plus Hotel Mektagonen, responded to this review
Thank you for your review. We don't prepare the sofa beds on purpose in order to give you as much space in the room as possible when you check in. Next time, please don't hesitate to contact us before to let us know that you wish to have the sofa bed already made upon arrival. It's hard for our receptionist to do this at night since he's all alone in the evening and therefore can't leave the reception, but if you contact us before we can ask our housekeepers to make the sofa bed for you. I'm sorry if we didn't inform you about this earlier.
I'm really sorry to hear that you didn't appriciate the breakfast, I will let the resturant manager know. Hope that we still get the chance to welcome you back here again in the future.
/Alexandra, Hotel Mektagonen