Best Western Plus Hotel Massena Nice

Conveniently located with less than 5-minute walk to the beach, train station, all the shopping, Old Town, Christmas Market, Flower Market, and tram but quiet enough for a restful sleep. The rooms are light, spacious, clean, and provides all the amenities you need for a comfortable stay (even though I had a room directly in front of the elevator, it was soundproof). The housekeeping was excellent, and so are the front desk staff. The toilet is a separate room from the sink and showers which I found weird. Oh, also found it odd that they didn’t have wine openers or glasses (we're in France!), but the front desk was kind enough to let me borrow theirs. less

Staff were amazing, perfect location and excellent modern decor. We arrived early and the staff were very kind and let us wait whilst they hurried our room. Its right on the main shopping street and a ten min walk to the old town and the beach. less

We stayed in this hotel for 1 night. The room is quite small but nice and comfortable. Breakfast was awesome, especially the caffe latte from the coffee machine. Very accomodating staff members too as breakfast was meant to start at 7am but they let us in earlier because we needed to go and catch our train. less

My husband and I spent 2 nights at this hotel, for our anniversary. Unfortunately the hotel is not as we would expect. It was a 4 star hotel, but had NO facilities. No restaurant and literally NO bar. There was a place they served drinks which was just the breakfast area, tables and chairs. We could not find a bar man when we did go to have a drink. The front desk clerk looks after everything, but she was so busy with check in, check out answering the phone, and doing her computer work, we did not want to interfere with her work, so ended up going out. It was cold and raining, so not so nice to go out. This is not our idea of a comfort hotel. The room was spacious and bed comfortable. Unfortunately the noise between 12 and 2 am was really bad, people on the street yelling and screaming, when I went to the window I witnessed people drinking beer, yelling at each other, and some of them rolling on the street! It was unpleasant! All in all it is not a hotel we would want to return to. If you just want a room to sleep, I think you can get it more economically. We where paying for a deluxe room. Also check the drain in the sink, not clean, moldy and not nice!☹️ I am sorry it was not what we would expect from a 4 star hotel! less

The Hotel was good and we had a good time... Someone who clean our room Broke my things, and they just said it was not right, as if I was just saying something without it being true...It was a gift that i had and this is... I think for a good Hotel like this one, this is extremely poor. The hotel should keep they clients and not send them away. Take care of your things, take care of yourself, because for them you are only the money that comes in the hotel, nothing more. It shouldnt be like this in a 4 Star Hotel. less