Best Western Plus Hotel Massena Nice

Lovely hotel and staff. Breakfast was wonderful. Rooms are clean. Not sure what the previous review was on about but my wife and I thought everything was first rate. I would like to say that Sophie was exceptionally fantastic. We were due to have a half-day trip to Monaco, but the tour company screwed up. Anyway, Sophie called and sorted out that for us which allowed us to go. Thanks again, Sophie! Give this hotel a try and it is close to everything! less

Stayed here for two nights 5 to 7 October, staff were polite and helpful room was clean and tidy, and hotel is minutes away from old town, Massena Square, beach and shopping. Location is really good. We booked a double superior room with breakfast, the room had a small balcony which was nice, I did not sample the breakfast because of a couple of late nights and maybe one too many drinks ( WELL!! ) , but my wife did, and said it was very enjoyable. I would recommend this hotel and will stay again next time we are in Nice. Thank you again to all the staff. less

If you want to be close to the old town in Nice then this hotel could be your choice. However, it is nothing special, but I only had one night here before going to Monaco. The staff is ok, the room I had was fair, breakfast ok, but the room was crowded, WiFi quality was so-so. The Price of 350 eur was to High compared to what I got. less

Having been at the French Riviera for almost 10 days, we expected quite a lot from Nice. But this property was the WORST decision ever. Waste of money. The rooms is dirty, the bed is uncomfortable and it lacks basic amenities. In fact, we didn’t even have water in our room. And when we asked for a bottle (which should’ve been complimentary in the first place), we were very rudely asked to pay for it (seemed borderline racial superiority to me!). We requested for a SPOON at 11.15 pm because I had to take a medicine but I was told by Yhyzah (hope I got the spelling right) at the reception that he was the ONLY one at the hotel and hence, if I wanted a spoon, I had to come down 5 floors for it. I’m appalled and quite shocked that such a big hotel is run by a single staff. Negative stars for this pathetic hotel. Will never recommend it to anybody ever. In fact, Best western you found your biggest detractor in me. less

The hotel is in the perfect area to stay. Everything is in walking distance. Restaurants, shopping and the center square are right there. You are only minutes away ffrom the water. Staff is great and very helpfull. less