Best Western Plus Hotel Massena Nice

58 Rue Gioffredo, Nice, 06000, France
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Best Western Plus Hotel Massena Nice

Real Boutique Hotel in Nice with a character and its famous Belle Epoque facade of the early century, the Best Western Plus Hotel Massena Nice welcomes you in a friendly atmosphere.

4 Star hotel with all the comforts in the heart of Nice, th
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus Hotel Massena Nice

Traveller Overview:
4.0 Rating: 1691 reviews
Excellent 31%
Very Good 42%
Average 17%
Poor 5%
Terrible 3%
Rating

Derica7479, wrote review 08/01/2020

Well price and ideal for sightseeing

We stayed at this hotel in early December 2019 and had a room at the rear of the building. Glad we had a balcony as the room itself was a little small so the extra space was appreciated - and the vie... more

Owner Response
Stéphane M, Responsable relations clients at Best Western Plus Hotel Massena Nice, responded to this review
Dear Guest, Thank you for taking the time to share your feedback with us regarding your stay at the hotel Massena. All of us are committed to provide the highest degree of comfort and service to all our guests. Your evaluation is important, telling us what we do a good job or what we have to improve. Also, we are pleased to read that you enjoyed the central location of the hotel. It will be a pleasure to welcome you back to the Hotel Massena for your future stays in Nice. Best regards, Room Division Manager Best Western Plus Hôtel Masséna Nice
Rating

23987608, wrote review 05/01/2020

Town Centre.........BUT!

This hotel is next to Pace Massena and a short walk from Old Town. Ideal location for all the places and a 2 minute from Tram 2 Stop Duranty. Ideal for a cheap ride from airport to hotel....BUT.. if y... more

Owner Response
Stéphane M, Responsable relations clients at Best Western Plus Hotel Massena Nice, responded to this review
Dear Guest, We thank you for having taken the time to share your experience and we thank you for your constructive comments. Next time please contact us with specific questions so that we can ensure you are totally happy with your accommodations, we have some quiet rooms. We hope to have the pleasure of welcoming you back for your future travels to Nice. Best regards, Room Division Manager Best Western Plus Hôtel Masséna Nice
Rating

JohnW390, wrote review 30/12/2019

Best Western Hotel Masséna Nice

Whilst rooms are comfortable and decor of 1950/60s films pleasant the hotel is best described as a business person’s hotel. It has no restaurant or bar and few seating facilities. The breakfast is pl... more

Owner Response
Stéphane M, Responsable relations publiques at Best Western Plus Hotel Massena Nice, responded to this review
Dear John, We thank you for sharing with us your review following your recent stay at the Hotel Massena. All of us are committed to provide the highest degree of comfort and service to all our guests. Your evaluation is important, telling us what we do a good job or what we have to improve. I will certainly share your observations with the Management and are sorry not to have met your expectations. Best Regards, Room Division Manager Best Western Plus Hôtel Masséna Nice
Rating

mimimi1015, wrote review 27/12/2019

Great location, great service

Room was clean and breakfast was good except for too dry bacon. We had bit of a problem for valet parking but receptionist offered compensation so overall fantastic hotel. When I requested toilet roll... more

Rating

Maritaneli, wrote review 25/12/2019

No fourstar hotel

Visited this jotel for three nigjts during Christmas. This is no four star hotel. More likely a two and half stars. Service and breakfast was mediocer. Rooms were small without any soundproofing. The ... more

Owner Response
Stéphane M, Responsable relations publiques at Best Western Plus Hotel Massena Nice, responded to this review
Dear Guest, Thank you for taking the time to write a review following your recent stay at the Hotel Massena. We are very surprise about your opinion. During Christmas, we had on the breakfast buffet some smoked salmon, foie gras, macarons, Christmas cake + american breakfast. Our hotel benefit from diffrent categories of rooms, some that offer larger square footage. Next time please contact us with specific questions so that we can ensure you are totally happy with your accommodations. And we have a new design in the lobby, and a new design room breakfast... At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. Please consider staying with us again so that we can have another chance to provide you with superior service. You can reach me directly at 0492478888. Sincerely, Room Division Manager Best Western Plus Hôtel Masséna Nice