Best Western Plus Hotel Massena Nice

We were very happy with our roomy corner room, with one balcony in the corner and a french one on the street side. It was nice to sit a while outside every now and then as the whether was very nice, like the Finnish summer (!), Not too much noise from the street. Our king bed gave us a good sleep. The bathroom was modern, though the rainshower can surprise you if you do not remember which gadget comes first. And I prefer more personal shampoo and shower bottles, as it can be dangerous to get shampoo from a hard plastic bottle on the wall AND keep the shower head in your hand... The location of the hotel was excellent, you can walk to the old town and shopping areas and restaurants or use public transport to reach nearby places like Villefrance-sur-Mer, Antibes, Monaco etc, Fares are very decent. The reception was always staffed and the staff was very polite and friendly. And they even gave me a BW gift on arrival, which was a surprise. We had breakfast every morning, it was plentiful, everything offered was fresh and tasty. However, I missed more fresh fruit instead of canned fruits, as this is South of France after all. I would absolutely recommend this hotel to my friends. less

We had a four night stay here and had a great time. The breakfast was excellent, the staff were very helpful and attentive - in spite of my poor French! The tri-lingual waitress Wed - Fri mornings was so charming. My negatives (and there are only a few) would be: 1) Only one bathrobe in the room, and 2) One lot of coffee pods (3) for our stay in a premium grade room. 3) The soundproofing could be a bit better as the street noise was quite loud even with the windows closed. C'est la vie - I would still go back. Excellent location. less

We had a wonderful time at this hotel. It is very central to the station, metro and trams. It is situated approx 15 mins walk from Vieux Port. The staff were so helpful during our stay. Thanks to Sarah & Emma for all their help with organising our sightseeing trips. We would definitely stay here again if visiting Marseille. The only downside was that the views were not up to much. less

Location is perfect for visiting Old Town Nice, the Promenade des Anglais, the beach, Galeries Lafayette with easy access to transportation to museums, etc. Hotel is nicely appointed, well-staffed day and evening, breakfast is good and has a wide variety of items and the hotel will provide info and assistance with scheduling activities etc. less

We stayed here for 5 nights in October 2019. If you are looking for an affordable hotel with a GREAT location, then I would recommend staying here. The hotel reminded me of a boutique hotel even though it is a Best Western Plus. We were so happy with the location because it was in the middle of the action & only a block to the happening Massena Square! But we did have a few issues with our stay. First, while polite & friendly, the front desk staff was not very accommodating & I'll list a few examples. When we got there, our rooms were ready but they made us wait an hour. If my husband had not kept asking about our rooms, I'm sure we would have had to wait longer. We asked for extra towels & they didn't want to give us any. We asked for a room with a better view when we first got there & later found out they had one but they said they called us on the room phone to tell us but we didn't answer. How many people stay in their rooms while on vacation?? They had our cell phone numbers but didn't call us to tell us about the room. So when we got back to the hotel, they sad too bad! So we tried again the next day but at some point not worth it plus we are never in our room for anything but sleeping (& the beds were comfortable). The wifi is painfully slow. The room-to-room phone did not work for at least two of the days. On the bright side, we had a car & the valet guy was great! Always friendly and helpful! But despite what I have said, I would stay here again because of the location, the affordability & the rooms were clean & the beds were comfy! less