Spent 2 days in the hotel. Rooms are Ok, nothing special, rooms with a separate WC without a wash basin, breakfast very minimalist way, not even the basics. The connections to the neighboring cities m... more
Spent 2 days in the hotel. Rooms are Ok, nothing special, rooms with a separate WC without a wash basin, breakfast very minimalist way, not even the basics. The connections to the neighboring cities miserable. Not worth visiting again less
LeRhenan, directeur at Best Western Plus Hotel Le Rhenan, responded to this review
Thank you for your comment, we can always give a better service. What we cannot do, is change our location, you have been choosing a hotel in the suburds of Molsheim (on travelbird.com), in a leisure area with 5 restaurants, a bowling, a lasergame, a cinema...so unfortunately not a typical alsatian village!
Concerning the breakfast, the buffet is compose of: hot beverages juice, freshly squeeze orange, lime and pomelos, 3 other variety of juices. French baguette and a cereal bread, croissant, pain au chocolat and raisin. Butter, salted butter, 4 varieties of jam, yogurt, fruit yogurt, 5 varieties of cheese withe the alsatian munster, delicatessen, ham, sausages, bacon, eggs and scrambled eggs. 3 varieties of cereals, gluten free bread and each morning eather "crepes" or "pancakes" and an alsatian cake, you may consider this is poor but we are already over the french standard.
Anyway we feel very sorry you did not enjoy your stay with your group and hope we will have the pleasute in welcoming you really soon in Alsace.
Etienne find you a nice chauffeur to reach Strasbourg and the ladies were very happy Alexandre was great they told us!
Michele/manager I made you check in as you had to book a 4th room direct...