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Best Western Plus Hotel Le Donjon

4 Star

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Located right in the heart of Carcassonnes medieval citadel, the hotels 61 rooms are spread over three buildings. Guests are greeted by a warm welcome and provided with excellent service by a staff attentive to each clients needs and comfort.

The Best Western Plus Hotel Le Donjon is made up of three different buildings, Le Donjon, Le Clos Trencavel and La Maison des Remparts. Our hotel has a restaurant and lounge, four conference rooms which will accommodate up to 100 guests, business services and a reception area with a television and reading lounge. Our guest rooms are equipped with television, telephone with dataports and Wi-Fi access, coffee/tea maker, hairdryer, air-conditioning, and room service.

Elevators are available for your use in Le Donjon and in La Maison des Remparts. Enjoy your stay.

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2 Rue Du Comte Roger, Cite Medievale
To make a reservation please call 0800 393130 (Freephone). For all other enquiries please call +33 4 68112300
4 Star


Pets: No Pets accepted
Check-in & Check-out
16:00:00 | 12:00:00


Location and Attractions

Getting there.

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2 Rue Du Comte Roger, Cite Medievale

What's nearby?


  • 60 kilometer(s) from Narbonne, Aude

  • 90 kilometer(s) from Toulouse, Haute Garonne

  • 160 kilometer(s) from Montpellier, Herault

  • 180 kilometer(s) from Perpignan, Pyrenees Orientales

Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0844 387 62 40


TripAdvisor Traveller Rating: Rating: Based on 1618 traveller reviews
Rating: 5 630
Rating: 4 688
Rating: 3 202
Rating: 2 68
Rating: 1 30

Peace and quiet inside the walls

23/06/2019 amyemilia, Houston, Texas

We loved our visit to the Best Western Hotel Le Donjon. Parking was a bit interesting to find, but we did, after calling the hotel. She gave us the address of the parking lot just outside the walls... more


Carcassonne's Best Western

02/06/2019 Michael B, The Villages, United States

This is a great hotel in the center of the Medieval Double walled city. This hotel maintains the extraordinary atmosphere of this city in a very comfortable manner. Walk out the front door and you ste... more


Great place to stay in Carcassonne.

29/05/2019 Drjudssr,

Carcassonne is a great place to visit and the Hotel le Donjon is right in the middle of this historic place. Our room was clean in an inner garden area with all the usual amenities. The staff is very ... more


Getting out in the morning can be troublesome

27/05/2019 margeputman, San Francisco, California

We stayed inside the Old City overnight. The room was fine. Nothing fancy, but definitely adequate. We had a 9:30 train to catch and confirmed morning transportation twice, for 8:10, when we checked i... more


Stunning location

25/05/2019 Sarah W, Boston, United Kingdom

Eight of us had an overnight stay here before collecting a boat from Narbonne. The reception staff were very friendly and helpful and spoke very good English. We had four rooms in a pretty courtyard ... more

Owner Response
AlainDaurtieu, Directeur général at Best Western Hotel Le Donjon, responded to this review
Dear Sarah W, Thank you for sharing your experience following your recent stay with us. It gives us great pleasure to receive your compliments. We are delighted to hear that you were impressed with the furnishing, decor and comfort of your room. We are committed to making you feel at home in our aparthotels. It was our pleasure to organize your departure to Narbonne so you could enjoy every corner of Carcassonne. Thank you for the recommendation and we hope to welcome you again for your next say in Carcassonne. Best regards,