Best Western Plus Hotel Le Donjon

2 Rue Du Comte Roger, Cite Medievale, Carcassonne, 11000, France
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Best Western Plus Hotel Le Donjon

Located right in the heart of Carcassonnes medieval citadel, the hotels 61 rooms are spread over three buildings. Guests are greeted by a warm welcome and provided with excellent service by a staff attentive to each clients needs and comfort.
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Pets not accepted
Check-in & Check out16:00:00 | 12:00:00

Reviews of Best Western Plus Hotel Le Donjon

Traveller Overview:
4.0 Rating: 1678 reviews
Excellent 39%
Very Good 42%
Average 12%
Poor 4%
Terrible 1%

MJT111, wrote review 01/12/2019

Brilliant in Every Way, bar one

This is a great place to stay, the staff are very friendly, very helpful & obliging. The rooms are fine & clean. Their porters who drive you to & from the pick up point outside the medieval city are f... more


ColoradoCyclist, wrote review 07/11/2019

Outstanding. Should be ranked higher

A wonderful experience! We were treated like beloved family--royal family--by the staff of the Donjon. We felt so welcome and appreciated. They upgraded our rooms for free even though we waited unt... more


dandG8356DY, wrote review 06/11/2019

It was Fantastic

It was so cool actually staying in the castle. The room was very spacious, clean, quiet, the location was perfect. The best part of our stay was the afternoon receptionist, she went above and beyond. ... more


Nicky C, wrote review 06/11/2019

Peaceful location within the walled city

We had a room out in the courtyard which was lovely and quiet. The location was great and the parking arrangements were very good. We didn’t eat at the hotel but there were lots of good places to eat ... more


IndySwimRun, wrote review 05/11/2019

Location, location, ...

This hotel is inside the old city wall so it is convenient for those sites. But it is a bit of a walk (uphill on the return) to the rest of Carcassonne. Downside: duvet on the bed (a personal disli... more