We loved our visit to the Best Western Hotel Le Donjon.
Parking was a bit interesting to find, but we did, after calling the hotel. She gave us the address of the parking lot just outside the walls (the paid one, which was 20 euros a night). You do have the option of the free lot but we liked the idea of the car being behind walls and gates. We arrived a few minutes before the shuttle service, which was manned by a friendly and efficient man named Jerome. He drives an extremely beat up car, but that is all that really makes sense when you are maneuvering through the tiny roads and stone walls of the city. The drive inside the walls took maybe 5 minutes.
If you are lucky enough to get Jerome as your driver, he will probably tell you to mention his name at the 5-star Hotel de la Cite, and ask to see the gardens. You should do this, because the gardens are really nice and you can see out over the walls to the surrounding area.
We were given room 40, and Jerome knew exactly which room that was and whisked our bags there before we could even breathe. The hotel is rambling, and there are several ways to get to room 40, some of which don't really make sense initially. This room turned out to be awesome, a corner room with thick stone walls and windows which opened out on the narrow alleyways of the town. During the day, there are tons of people in the streets, but at night it is very quiet.
The room had a very nice, modern bathroom with an excellent shower. There was a "sitting room" which seemed a bit dark but was nice for storing bags and my husband used the desk. The WiFi worked well. The bed was extremely comfy and we immediately began to talk about staying a second night. After rearranging some plans, and the hotel doing some rearranging too, we were able to do that.
I recommend staying at least 2 days - the walled city is quite interesting and worth an extended wander. We picked up lunch at one of the shops making crepes (ham and Gruyere and mushrooms, yum!) and later enjoyed dinner at L'Escargot.
The front desk personnel were each a bit different in temperament. The night manager was very nice, as was the person who helped us get the extra night. But one young lady was quite firm with my husband when he wanted to borrow one of the umbrellas - it was in a bucket that said for guests but she insisted they were "reserved" and would not let him borrow one.
Breakfast was excellent, with fresh fruit, pastries, yogurt, coffee, and various cold meats, and juices. There are lots of tables and we didn't feel crowded.
We hope to go back to the area sometime, and if we do I'd love to stay again at the Hotel Donjon. less