Best Western Plus Hotel La Joliette

49 Avenue Robert Schuman, Marseille, 13002, France
based on 146 reviews Trip Advisor Logo
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Best Western Plus Hotel La Joliette

The Best Western Plus Hotel La Joliette offers you all the charm of a boutique hotel of 64 rooms, a very contemporary decoration in a spirit passenger ship and the best services of a 4 star hotel. Free internet Wi-Fi, Air-conditioned, mini-bar, safe, show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus Hotel La Joliette

Traveller Overview:
4.0 Rating: 146 reviews
Excellent 38%
Very Good 36%
Average 11%
Poor 6%
Terrible 6%
Rating

JOHN M, wrote review 09/11/2019

staff unfriendly

staff unfriendly. There is no restaurant in hotel and we were asked to leave lounge with our food we brought back even though we purchased drinks at the bar. When we checked in the desk clerk was not ... more

Owner Response
Chantal G, Front Office Manager at Best Western Plus La Joliette, responded to this review
Dear John M, On behalf of our entire team, I would like to apologize for not exceeding your expectations. I am truly sorry for that issue, you should be allowed to eat at the bar, i don't know why our team said no, really sorry for that. Thank you for Annick, our great breakfast's lady. Sincerely,
Rating

Worldexplore65, wrote review 30/10/2019

Friendly service

A great clean hotel close to many restaurants. Service is great - staff went out of their way to get my room ready when i arrived early from an international flight . Linen was clean, the decor w... more

Owner Response
Chantal G, Front Office Manager at Best Western Plus La Joliette, responded to this review
Dear Worldexplorer65, Thank you for your commentary. I guess that the score is just a mistake regarding your words and also your comment on our other web site) :) We wish the best and hope to welcom you again! Kind regards.
Rating

cdsw, wrote review 21/10/2019

Friendly and nice pool - rooms a bit poky though

If this had been a 3 star hotel I would have thought it very good but am a bit surprised it earns four stars. The room was tiny and had some design flaws ( for instance we kept on stubbing our toes on... more

Owner Response
Chantal G, Front Office Manager at Best Western Plus La Joliette, responded to this review
Dear cdsw, Thank you for sharing with us your feeling about your stay. Our 4 stars hotel, is located on an hold neighborhood, so our room have an area between 14m² and 23 m², it depends of the categorie that you had booked. Thanks to our indoor pool, and our patio, you could enjoy to have some rest, and we are glad to read it. I am sorry for the issue about the room, and be sure that we will fix it as soon as they can. We hope to see you again. Kind regards.
Rating

funkda, wrote review 01/10/2019

Nice centralized Hotel and excellent Service

We stayed at this hotel for just one night and we really enjoyed it. The hotel is located in a perfect area, very close to downtown, the harbour and the old Port. The hotel was very clean, the room wa... more

Owner Response
Chantal G, Front Office Manager at Best Western Plus La Joliette, responded to this review
Dear fundka, What a beautiful reward for us ! Thank you for the 5 points (always remind me Eurovision contest...), and a special thanks for Antonin. We will be glad to welcome you again, now you know where to sleep in Marseille. All the team wish you the best. Kind regards.
Rating

Iterfecit25, wrote review 29/08/2019

Nice room, excellent service

I was very favorably impressed by this hotel. My good-sized room was quite comfortable. I would single out the front desk staff for particular praise. Their English was good, and, more importantly, th... more

Owner Response
Chantal G, Front Office Manager at Best Western Plus La Joliette, responded to this review
Dear iterfecit25, Thank you for the team ! They are the real face of our hotel, and it was a pleasure for us to help you during your journey. We hope to see you soon. Kind regards.