Good location, but some services need improvement
12/05/2018 Christine H, Koege, Denmark
The hotel is centrally located, close to places of interest,restaurants,ferries and the bus station. There are small gardens at the back and front of the hotel where guests can relax. Our room 307,was... more
The hotel is centrally located, close to places of interest,restaurants,ferries and the bus station. There are small gardens at the back and front of the hotel where guests can relax. Our room 307,was a corner room with a magnificent view over the harbour. It was spacious and well-equipped. A staff member helped us arrange tours to Ephesus and Pergamon, using a local driver.
On the minus side: the WiFi in our room was very weak and the hotel technician could not improve it. Communication with the reception staff was very difficult due to their limited knowledge of English. Breakfast was very disappointing: very limited selection, the same each day, poor quality bread. less
bwhotelkonak, Genel Müdür at Best Western Plus Hotel Konak, responded to this review
We were pleased to offer you our service during your stay at Best Western Plus Hotel Konak. Your comments as a valuable guest are important to us. We will be happy to welcome you in our hotel after your next stay.
Didem DİRİK
HOTEL MANAGER