Good comfort, if highway style, close to Documenta
23/09/2017 obsoperator, Bergen County, New Jersey
Best location for Documenta. Good service from large dual elevators. Liquid soap dispensers only, in bathrooms. (Luckily I travel with a bar of soap.) Very clean but highway-syle in-town. Single rooms... more
Best location for Documenta. Good service from large dual elevators. Liquid soap dispensers only, in bathrooms. (Luckily I travel with a bar of soap.) Very clean but highway-syle in-town. Single rooms were plenty spacious but only one of each towel. Church bells at 7:00 AM, courtyard/roof exposure room otherwise quiet. Very good outsourced breakfast restaurant 100 feet away in abutting shopping mall. NOT highway style, but rather: Huge buffet, custom omelettes, very nice buffet variety, including pork tartare! Special effort towards fine breakfast tea service, and indeed I had a nice chat with a British guest, on a Documenta 14 art-tour group (as was I.) Automated espresso or poured caffe lattes. Self-service green smoothie machine. Superbly English-speaking restaurant staff. Apparently ZERO bellmen, no problem for me. 5 Euro tickets sold for huge, independent fitness center also in the (connected) mall. 20 treadmills, 20 ellipticals, private women's workout alcove, 3 dozen weight stations but no towels. Group tour for me so no pricing comments. We got free WiFi, probably all guests do. Lack of bellmen no problem for me but older guests might regret rooms distant from the elevator. less
Jürgen V, Geschäftsführer at Best Western Plus Hotel Kassel City, responded to this review
we thank you very much for the great evaluation and are glad that you felt comfortable with us. Our staff always strive to provide our guests with a pleasant and positive stay in the hotel and in the city. Thank you also on behalf of all the staff for the positive comments all about our Gourmet-Breakfast Buffet.