Best Western Plus Hotel Haarhuis

Stationsplein 1,, Arnhem, The Netherlands, 6811KG, Netherlands
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Best Western Plus Hotel Haarhuis

The Best Western Plus Hotel Haarhuis is a 4 Star hotel in the romantic park city Arnhem. In the lively center you can wander around in the numerous shops or rest in one of the many cafes, restaurants or terraces. Our hotel is completely non-smoking a show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Hotel Haarhuis

Traveller Overview:
4.0 Rating: 533 reviews
Excellent 33%
Very Good 36%
Average 19%
Poor 6%
Terrible 3%
Rating

631henrikn, wrote review 21.01.2020

Not the best hotel

Rooms a little old but main issue is the detergent or cleaning that have a very strong smell. Needed to have window open 2h before I could be in room. In addition ventilation in room was not working s... more

Owner Response
HotelHaarhuis, Front Office at Best Western Plus Hotel Haarhuis, responded to this review
Dear guest, Thank you for your feedback. I'm sorry to hear that your room had a very strong smell because of the cleaning. We will discuss this point in our Housekeeping team to take a look at this. At the moment we are renovating the hotel, so the old style is going to make place for a very modern and new look! Thank you again for letting us know your feedback, and we would like to see you again in our hotel so you can take a look at all the differences. With kind regards, Elke Best Western Plus Hotel Haarhuis
Rating

chutney453, wrote review 30.12.2019

Arnhem 75

This has to be one of the nicest hotels I had the pleasure to stay in. The staff on reception were spot on, friendly pleasant with good recommendations of where to eat and enjoy the pleasures of Arnhe... more

Owner Response
HotelHaarhuis, Front Office at Best Western Plus Hotel Haarhuis, responded to this review
Dear mr. Chutney, Thank you so much for your heartwarming review! We are so happy to receive your compliments and positive feedback. Good to see that you are satisfied about our hotel, the staff and also the hotel rooms! You are always welcome for a next stay, so we would like to see you again soon. The best wishes for 2020! With kind regards, Elke Best Western Plus Hotel Haarhuis
Rating

berendv2015, wrote review 14.12.2019

Nice hotel Quiet stay some issues to consider.

We booked this hotel due to its proximity to the train station and the city center. We booked with the triple A rate on the BW site, which gives you a better rate than 3rd party resellers. The ki... more

Rating

ss0783, wrote review 03.11.2019

Good location, awful service

We had a room on the 3rd floor, which was in the MIDDLE of a contraction... Dust everywhere! The ceiling was falling apart (see pictures). Our room was in the front of a contraction area. We couldn't ... more

Rating

Jennifer P, wrote review 22.10.2019

So noisy we checked out a day early

This hotel was a disappointment. Shabby rooms in need of refurbishment. We thought it was 4 star but it wasn't up to the standard of a British Travelodge. Worst of all, it was horribly noisy. We coul... more

Owner Response
HotelHaarhuis, Front Office at Best Western Plus Hotel Haarhuis, responded to this review
Dear Jennifer, Thank you for writing some feedback to us. I already saw your review on another channel, and gave you an answer on it. Again, my sincere apologies for this inconvenience. We would like to get in contact with you to think about a solution for you. If you would like to, can you please send us an e-mail to info@hotelhaarhuis.nl Thank you in forward, and we hope to make this up with you. With kind regards, Elke Rakhorst Best Western Plus Hotel Haarhuis