Best Western Plus Hotel Goldener Adler

Cafe and restaurants are just downstairs. This hotel is two mins walk to golden roof. Very clean and high standard. Breakfast is below average, the omelette is very salty for our standard. We did not see the basic items for breakfast such as bacon, eggs and sausages. They provide discounted parking but it's a bit far from the hotel around 300m. Overall we had a good experience and will definitely stay here again. less

The hotel is located in the Old Town and the area around it is pedestrianised, though taxis do pull-up right outside the door. The room was great, complete with a very comfortable bed, decent bathroom with shower over the bath, kettle/drinks in a hospitality tray and fridge. Also a free digital safe. Though the hotel is part of the Best Western chain, it has lots of character and is very clean. The reception area is fairly small, and the included breakfast is taken in the restaurant just opposite. There was a decent selection of breakfast items, and most days (would have been nice to have been asked every day) I was asked if I wanted an egg with my breakfast. I ate at the restaurant one evening and one lunchtime. The food was very tasty, and reasonably priced. The 2 ladies who I encountered on reception were very pleasant and helpful, one even left her post to pop outside to tell me that the taxi driver anticipated being 7 minutes late! If you need help with any sightseeing, the reception folk are happy to give you a tear-off city map overmarked with directions. The only slightly negative comments I can make are that the complimentary drinks tray wasn’t restocked daily, and on arrival there were 2 used shower caps still hanging in the bathroom. The key fob lift security thing was good, but the computer for residents use on the 2nd floor wasn’t working when I attempted to use it. All in all the hotel is a great place to stay, and was ideal for my needs. I would certainly stay there again should I find myself in Innsbruck. less

When we were planning our trip, I wanted to stay away from the big chain hotels. This hotel had it all - friendly staff, great included breakfast and a comfortable quiet room. Right in the center of the old town and an easy 15 minute walk to the train station. The staff was great answering my question by email as to which rooms were on the quiet side of the hotel. That worked out great. Fraulein Maria at the front desk was so friendly and helpful and gladly spoke to us in English. One bonus, at breakfast, eggs cooked to order. less

Stayed two nights in Sep 2017. Wonderful experience from check-in to check-out. The very friendly reception staff really went out of their way to please and ensure that everything was fine. The quaint rooms on the highest floor (4th) were clean, comfortable and quiet. Breakfast was good too although the variety was somewhat limited. We had a great dinner at the restaurant though. The ambiance was very nice (it felt as if you were dining in a castle!), the food was delicious, there was a good selection of wines, beers and spirits and the service was great too. Centrally located at the heart of Innsbruck's old town and just a stone's throw away from the Golden Dachl (golden roof), the city's most famous landmark, and within walking distance to all the sights, attractions, shops/shopping areas and F&B outlets. The river Inn and a bridge across it to the foot of the mountains is only about 100m away and the station for the funicular train that takes you up to the mountains and the Alpine Zoo is only about 300m away. The train station is also only a 10 mins walk away. Would highly recommend staying at Hotel Goldener Adler to everyone visiting Innsbruck! less

Stayed here recently for 4 nights and totally loved this hotel. Beautiful, historic property with well appointed rooms, AC and a nice restaurant onsite. Staff were very friendly, answering every question, giving advice and trying their best to make your stay an enjoyable one. Housekeeping was consistently good and wifi was reliable, your phone picks up signal as you approach the hotel entrance. The location can't be beat, on the nicest street in the historic center. You could sit outside and watch the world go by. There are many good restaurants and cafes that are very close to the hotel, including the amazing Thai Li for superb Thai food. Keep in mind that this hotel (and the historic center) is a bit far from the train station, which means you have to to make the 20 min trek or take a taxi to get to the station. The included breakfast was just okay, perhaps a bit on the boring side. On the other hand, we had dinner at the same restaurant and it was very good. Unfortunately, there's no space in the lobby to sit and rest for a bit or plan an outing, etc. There are two large armchairs on either side of the reception desk. It would be best to put two smaller chairs next to each other, or a small bench so you can sit with family or friend and be able to have a conversation. All in all, we thoroughly enjoyed our stay here, kudos to the excellent staff and management at the Goldener Adler, especially the very kind and friendly reception staff. less