Best Western Plus Hotel Goldener Adler

Of course, the rooms are lovely- well proportioned, well-decorated, and clean! The breakfast was generous and delicious! It was a perfect start to the day. We stayed at the hotel during this summer's heat wave (bummer) so I can assure you the air conditioning is working well and gave us a good night's sleep every night. The real benefit of this hotel is the staff. Without fail the staff was friendly, polite and ready to be of any assistance. Within hours they were greeting us by name and offering us any assistance possible. To be candid it felt like we were staying with old friends and not a hotel staff at all. All of this in a perfect setting - walking distance to hiking (our personal favorite), sites, and the city. We can't wait to return! less

Excellent in all respects! Reception staff-very good; dining room staff-very good; food-good especially the filet of venison. good rooms , particularly with upgrade! Characterful building so no garage but ... less

Super friendly staff, very helpful with our questions and making sure our stay was perfect. Thank you! Loved the location too! And the hotel restaurant was fantastic! We had dinner and breakfast at the hotel. Both meals were excellent. less

Great, central location in the old town. Modern, clean room with good amenities - including very effective aircon, which was essential in heatwave conditions, and acoustic insulation, which meant there was virtually no noise from outside. Good selection on the restaurant menu, at reasonable prices. Staff were fantastic - very knowledgeable about Innsbruck and friendly and helpful from the minute we arrived. Would definitely stay again. less

This is an excellent hotel. Great location, great staff and clean. The hotel is located in the heart of the pedestrian village. Not too far is parking, which is offered at a discount price if staying with the hotel. We were upgraded to a suite! Wow! What a beautiful room. The hotel is interesting and has a wonderful restaurant on the premises. Cannot recommend enough. You won't be disappointed! less