Best Western Plus Hotel Excelsior

Bahnhofstrasse 35, Erfurt, 99084, Germany
based on 176 reviews Trip Advisor Logo
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Best Western Plus Hotel Excelsior

Welcome to the Best Western Plus Hotel Excelsior, a family-friendly, 4 Star hotel in the center of the Thuringian capital. From here, no way is too far - whether its a stroll through the old town, a shopping tour or a day trip from the main train sta show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
Bahnhofstrasse 35, Erfurt, 99084, Germany

Reviews of Best Western Plus Hotel Excelsior

Traveller Overview:
4.0 Rating: 176 reviews
Excellent 20%
Very Good 52%
Average 18%
Poor 5%
Terrible 2%

dirkdale, wrote review 19/08/2018

A dud

This hotel in no way is 4 star, about 2.5 would see it out. The photos are misleading and made to look better than it is. 2 lifts to get to the room is different. At no time are any reception staff at... more


joshuasshaw, wrote review 15/08/2018

Rude Bartender and Misleading Trip Advisor Page

My wife and I stayed here for a business trip. We booked this hotel because Trip Advisor clearly stated it had Air-conditioned rooms. We were traveling in August and knew the weather would be very hot... more


txde, wrote review 16/09/2017

Close to train station

BW Excelsior is a decent hotel close to train station as well as to the city center. Rooms are good and you are offered a free bottle of water on the first day of your stay. Reception staff is very ni... more


Anneke E, wrote review 10/08/2017

Perfect hotel near station

Quiet room, clean. Good breakfast. Luggage storage. Near city centre. Good staff, helpfull. Bathroom is small. Perfect for citytrip. No noise from street. Beds are good. Perfect if you travel by trai... more


AucklandKat, wrote review 25/06/2017

Quiet rooms, close to the train station, excellent breakfast and service

We had 4 nights at this centrally located hotel and enjoyed it very much. It was hot and the hotel doesn't have air con, but the room was very large and comfortable with a good size bathroom and lots ... more

Owner Response
bwexcelsior, stellvertretende Direktorin at Best Western Plus Hotel Excelsior, responded to this review
Dear guests, thank you very much for your kind reply and valuation. We are happy that you enjoyed your stay in Erfurt and look forward to welcome you again. With best regards Juliane Agatha