Best Western Plus Hotel Du Parc Chantilly

We stayed at this hotel for two nights in a 2 Twin Room--No AC. No AC worked due to pleasant mid-September temperatures. This was one of their basic rooms and we were surprised by the roominess and extras. The bathroom was large, very modern, clean with large tub/shower. Even had a towel warmer! the room was spacious and had a pleasant garden-view terrace with outdoor sofa, room safe, coffee maker, good lighting and very quiet. We were on Floor 1 (2nd floor in America). The hotel had a bar area looking onto the terrace and garden. My favorite thing of all was the breakfast room and buffet! It was filled with windows and had seating outside too in garden. The buffet itself costs extra but it was worth it! It had scrambled eggs, ham, sausage, sliced deli meats and nice cheeses, boiled eggs and hot water with timers to boil eggs to preference, also fruit salad, pastries, cakes, toaster and all sorts of breads to toast with nice preserves or honey. They had a great coffee maker to make your own cappucino, latte, macchiato, coffee long, espresso, cafe au lait, etc.This was a wonderful way to get fortified for many hours. The hotel staff were without fail extremely friendly and helpful. We loved our stay! less

This hotel was very comfortable if more of a business hotel than a chic French one. It was clean and comfortable and we slept well. The air conditioning was a boon during a very hot spell while we were there Parking underground was cool and secure - there is some parking in the grounds as well as on the road (paid) Breakfast was standard continental fayre but had a good choice Staff were very friendly and helpful less

Upon arrival we should have known... there is nothing worth more to me than my time. Changing rooms 3 times during a visit, with a borderline aggressive staff at the front desk, except for Timothy who was amazing, I would never send anyone that I care about to this rude and miserable staff. We were threatened and told we were booked for sinfle rooms.. twin beds, and both of our reservations were clearly for 2 peoplee per room. When we were told that 2 people were NOT ALLOWED to share a single room, we were told by the afro- centric woman at the front desk..that spoke English... I think she was a manager, that amenities for single rooms were limited to one... meaning one towel and one vreakfast.. really...you screwed up the registration, not me! I travel a lot, I have no problem qith any type kf accommodations as long as people are friendly. This woman was just so incredibly rude and disrespectful that even I stooped to my lowest of lows... I said my eight shoe is worth more uswd than you make in a month.. please shut up and do your job, Mam. I never go there. The rooms were clean, Timorhy was awesome and apologetic and the breakfast that we were threatened nkt to eat was adequate. The servive gets a zero, except Timorhy, and the owners should be ashamed to represent this beautiful town with such a miserable staff. Rant over... DONE less

Driving into Chantilly from CDG, wife picked this hotel because it had confirmed us a balcony room, a higher-priced "Comfort Room" where we could enjoy our paid-for balcony outside and such to relax over the back garden after a tough day of tourism. Yet, nothing of the sort ever occurred as we had no balcony despite our protests. On arrival, we were not given a "comfort" or "balcony" room, just a standard one with little comforts and no balcony, We returned to the young man at the desk, but he was a guy who promised much but delivered nothing. He told us all sorts of comical things: "Well, you can see balconies from your room, can't you? There's a garden outside, isn't there?" I felt that this was a continuing dodge created by false advertising and confirmations. We soon knew how the wind blew here and left this hotel on the next morning, buying breakfast elsewhere and skipping any and all facilities. So, generally, this hotel promised and confirmed much, but faked its most basic contracts. So, I see no reason to go any further as I treat fakers without much comment,, less

My friends and I stopped over in Chantilly for one night as part of our European road trip. There were 3 of us sharing a room so we got a queen size bed and a pullout couch. The couch was not very comfortable but ok for one night. My suggestion to other travellers is to just get a room with two queens or get a separate room. Location of the hotel is perfect as it is just a 5 min drive from the Chateau de Chantilly and there are also a number of places to dine at on the same street that the hotel is on. My recommendation is the L'Avenue Brasserie. Food is delicious and the staff very friendly. The hotel itself does not have a restaurant for dinner. If you drive here then parking is located in the back and space is limited. We had to maneuver a bit to get the car out. Also, try to drop of your luggage at the front before going around the back to park, else you will end up dragging your luggage through gravel to get to the hotel back entrance and it is not easy. less