Could not fault the room, the service, the quick check-in and the good price. We have stayed here before and will continue to stay as it is out of the hustle and bustle of the city and it's easy to g... more
Could not fault the room, the service, the quick check-in and the good price. We have stayed here before and will continue to stay as it is out of the hustle and bustle of the city and it's easy to get off and on the freeway. We used Uber to take us wherever we wanted to go, so easy. Friendly front desk staff, housekeeping and the girl in the restaurant that looks after the breakfast, was very helpful. I thought the notes in the lifts re: the shakes and rattles, were quirky and fun. The fact that the lift's are old and rattle a little, did not make our stay unpleasant, as really it is only 3 floors high and if anything was to happen it wouldn't take long for someone to get to you. I will definitely stay here again when I come back to Brisbane for whatever reason. Thanks for the pleasant stay. less
Courttney D, Front Office Manager at Best Western Plus Hotel Diana, responded to this review
Thank you for your lovely review of Best Western Plus Hotel Diana. We really appreciate your feedback and are pleased that you are made to feel welcome each time you stay with us. Our lifts do rattle a little however they are perfectly safe and are serviced regularly. We are pleased that you enjoyed our little joke. We hope to welcome you back again soon to the hotel.