Best Western Plus Hotel d'Europe et d'Angleterre

Booked co-owned Hotel du Nord via lastminute.com 48 hours before arrival on 10.03.19. Found it closed down with no warning by SMS or email. Notice directed us to Best Western 200 metres up the road. Helpful receptionist honoured our booking and found us an ungraded room, which was comfortable and quiet with a good bathroom. Excellent choice of English language news channels on TV. Good cooked breakfast,if somewhat expensive at 14.50 euros though cold buffet lacked bananas or pain au raisins. Overall experience very good and I would use it again. less

Stayed overnight on route from UK to Spain, Hotel was in a great location having very secure parking Staff were very extremely helpful and welcoming. This beautiful styled Hotel had great decor and very clean through out . Breakfast was very varied and excellent quality. This hotel is now on our list to use again plus next time stay for a few days. less

Beautiful lobby area, nice room, sloping bed (my side, my husband’s was fine), TV reception not great, no bin in room, compact shower room and very bad breakfast with awful tea, broken top hot water jug, cold coffee and under baked croissants… Shame. One last point, we dragged our suitcases up the stairs only to see later there is actually a lift available. Shame the receptionist did not point it out. less

My review covers a booking for the Hotel du Nord but transferred to the nearby Hotel d'Europe et d'Angleterre, owned by the same group. 'Free parking' for either hotel is on a busy street where, even in November, it was difficult to find a space and you must be prepared to rise early and move your car or face a fine. Otherwise off street parking is 15 euros. Our questions about the change of hotel and what was now included were dealt with very abruptly. A continental breakfast which we thought was free, was now 7euros each. Next morning we were rudely accosted in the dining room when we helped ourselves to a drop more coffee. Apparently our deal covered only one cup, two would only be possible if we paid the full breakfast priced at 14 euros each! So no second cup of cona coffee. It wasn't so much the money involved but the very poor way we were welcomed and treated during our stay. We arrived as we explained to the managers after a long journey in atrocious weather. So yes the beds in the hotel were comfy but the service on a wet November night and the following morning were absolutely lousy! It made us most uncomfortable. less

Stayed here several times in the past, visited for three days in November of this year. Friendly staff, excellent location, clean and quiet. Not expensive. We'll stay here again. Private parking, walking distance to good restaurants. Recommended! G & B Ray, Wichita. less