I recently stayed at the Hotel des Francs whilst in Soissons on business. From start to finish the staff could not have been friendlier or more helpful. I was initially a bit worried about being on the ground floor (room 001) but even though I had the front car park outside of my window, and the door to the pool and spa outside the door, I wasn't disturbed by noise once during my whole stay. The temperature of the room was just right despite it being a laminate and tile floor, and there was ample storage for my clothes etc. The bathroom was huge and very clean, although the toilet was located in a small cupboard outside the bathroom door.
I ate dinner in the hotel restaurant 'Le Relais des Vignes' on each night of my 3 night stay and never once felt let down by the menu choices, quality of the food or the service, which is important when travelling alone. I ate from the Menu de Marche each evening, which at 19E for 2 courses of 25E (including an amuse bouche) for 3 was great value (and I would have eaten from this menu if I had been on a personal trip and paying my own money). I can't speak for the wine choices but from the reaction of the other diners (both residents and non-residents) there was a pleasing selection available.
On 2 nights I ventured out in the evening for a walk before dinner. The hotel is in a perfect position to walk down a brightly lit, wide boulevard with ample pedestrian crossings (the whole town appeared very pedestrian friendly) past the ruins of the Abbey of St. Jean des Vignes (visible from the front of the hotel), and then a short 10 minute walk to the Cathédrale Saint-Gervais-et-Saint-Protais de Soissons. Walking past the Cathedral takes you into the heart of Soissons, with a selection of shops and services available including a Carrefour City (a French Tesco Direct/Sainsburys Local) with toiletries, drinks and snacks available, several pharmacies (you can't buy paracetamol in supermarkets in France, only pharmacies) quite a few shoe shops, bookshops and a Sephora (which unfortunately closed too early for me to browse).
On the morning of my departure I was able to walk around the Abbey ruins just as the sun came up. Although L'Arsenal (the museum) wasn't open due to the season, there were informative plaques around the site and I was able to wander at my own pace.
Behind the hotel is a newer area, where the Music & Dance Centre (architect Henri Gaudin) is situated - also the location of La Mie Caline bakery (I was very lucky to experience their Galettes des Rois and lunch menus whilst visiting my client)
All in all, for a town I had never heard of before, I would be more than happy to return to Soissons to visit more places, and would happily choose Hotel des Francs as my base for this. less