Small, Stylish, Great AC, with a couple of negatives.....
08/07/2018 DandyDonII, San Jose, California
Buddy and I booked this place the night before we planned to stay there, we chose the two twin option. Upon arriving, clerk confirmed the two twins and sent us to the room. Surprise, only one bed. ... more
Buddy and I booked this place the night before we planned to stay there, we chose the two twin option. Upon arriving, clerk confirmed the two twins and sent us to the room. Surprise, only one bed. I went down to talk to clerk, and he informed me that was the only room left (seemed odd since he told me it was two t\wins before I even asked about. it). So we did not start off on the right foot.
The room itself was small, but very tastefully done. Toilet was separate from the bathroom which was helpful in this small of the room. This was one of the few rooms during our 3 week trip that allowed us to get the AC to a comfortable temperature.
Location- a bit detached separated from the main parts of tourist Paris. However, it did allow for a 20 minute walk to the Arc De Triumph that was pretty much a straight shot, which also put you on the Champ DeElysses. There were some nice cafes right around the corner as well.
The elevator was extremely small. I fit in it with one bag on the way up, but I swore not to take it again. It was small and hot, I just used it to take my bag down as I walked down the steps the next morning.
I arranged with the staff to arrange a car for the airport the next day. The car was late, supposedly help up by traffic (when isn't there traffic there). Hotel then arranged another car for me, which arrived about 40 minutes after the scheduled time. I have no idea how the hotel/car service relationship works, but if hotel gets some sort of payment for arranging the service, they really need to choose better.
All of that being said, I recommend the room, but when you arrange for twin beds, and the site lets you book them, that type of room should be available, and if it isn't, the hotel should comp. you free breakfast, or some other type of amenity, less
Roland W, Hotel Manager at Best Western Plus de Neuville Arc de Triomphe, responded to this review
First of all, we would like to thank you for your warm feedback about our hotel Best Western Plus de Neuville Arc de Triomphe**** for your stay in Paris.
Indeed, we renovated the hotel recently and during the refurbishment, we reflected on the comfort and decoration that were the focus of our concerns and we are thankful that you loved that.
Concerning the elevator, it is pretty small but very functional and practical, and it will be refurbish at the beginning of the next stay.
Thank you for recommending our hotel and we hope to see you again for a next stay, otherwise do not hesitate to contact us by email or by phone if you need any information.
Best regards and we wish you a very good day !