Best Western Plus Hotel De Capuleti

The room was pleasant, clean, comfortable. The staff at the front desk was very helpful. The best part was breakfast for 5 euros. It was a great spread--hot food, coffee, juices, cereals, pastries, fruit, etc. less

We came to see Juliet's balcony and ended up really enjoying the town, but especially the opera. The hotel is about a 5-10 minute walk from Arena di Verona. Very close and we felt very safe walking back to the hotel after watching "Turandot", which was around midnight. It seemed like places were still open to feed the opera-goers. We were also hungry, but decided to hoof it back to the hotel. The rooms are clean and breakfast is basic. The restaurant just up the hill through the gates is fantastic. Between my niece and I, we ordered enough food for 6 people. Of course we didn't eat everything, but we tried. Everything was fantastic, even when we had it he leftovers later in the day. Wish I had the name of the restaurant, but I don't. You just have to walk up the street, cross it, turn right and you'll see it. Find it and you won't regret it. And Juliet's balcony was packed, not like in the movie "Letters to Juliet", but worth finding. You'll also see Juliet's statue and you may or may not decide to do the breast thing. I had my niece do it, but I definitely did not. less

Room functional, quite an odd shape, but clean, comfortable and with everything you would expect from this type of hotel. Staff very friendly and helpful. The buffet breakfast, I thought was exceptionally good and the dining area was immaculately clean. Location wise, if you want city centre, could not be better. I was worried about parking but in actual fact it was easy. The hotel gave me a pass and directed me to a nearby street where I parked for free. less

The room and bathroom were new, modern, and clean. The front desk staff were friendly and very helpful. The breakfast buffet was an excellent deal. The downside was that I could hear the person in the room next to mine snoring loudly on my second night. Also, it was warm in the room but because we were visiting in late April, the A/C was not on. When I tried to sleep with the window open, I could hear cars and people all night. So I had little sleep the second night. Another peculiar thing was that we were told that drinks would be served in the hotel that evening around 6:30pm and to bring our family. We went to the bar area for drinks but the hotel employee at the bar never acknowledged our presence and did not greet us, even though we were the only ones there! That made us feel uncomfortable. However, the rest of the hotel staff was welcoming. less

By far the best hotel we've ever stayed in. 20 mins from the train station and about 5/10 mins from the main shopping/ restaurant area. The room was a decent size, the bathroom is a good size and the shower is amazing. The staff upon check in were friendly and polite. On the second night the kettle in the room tripped the electrics which was fixed and the kettle was replaced within 10 minutes. We were given a voucher for a free drink each night of stay upon check in (although we didn't use it) and the option for breakfast was there (€5). Would definitely stay here again. Loved our little balcony. less