Best Western Plus Hotel & Conference Center

5625 O'Donnell Street, Baltimore, Maryland, 21224-4630, United States
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Best Western Plus Hotel & Conference Center

Welcome to Best Western Plus Hotel & Conference Center!

For guests visiting Johns Hopkins Hospital nearby, our Baltimore hotel location provides them with a quick and easy commute. Theres free parking and a complimentary scheduled shuttle.
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Pets not accepted
Check-in & Check out16:00:00 | 12:00:00
5625 O'Donnell Street, Baltimore, Maryland, 21224-4630, United States

Reviews of Best Western Plus Hotel & Conference Center

Traveller Overview:
3.5 Rating: 1680 reviews
Excellent 36%
Very Good 28%
Average 15%
Poor 9%
Terrible 9%
Rating

partytek1, wrote review 12/09/2021

Standard Cleanliness is necessary regardless of Covid

I was sadly disappointed during my last visit. Establishment boast of covid cleanliness but overlooked to clean the standard. My first room reeked of mold and mildew and had to be changed. None of the... more

Rating

Adventurer61779, wrote review 12/09/2021

Nice Place If You Get a Good Price

Good location not far from Inner Harbor / Oriole Park at Camden Yards / Fells Point. Comedy Club is in hotel. Pool needs to be clean and toilet bowls need higher water pressure. More breakfast food ... more

Rating

sherrie d, wrote review 08/09/2021

Cleaning service

The customer service was good the rooms were horrible the 1st room we went to we went to smell like mildew you can smell it coming straight off of the elevator which was on the 8th floor there was rus... more

Owner Response
Janet Campbell, Sales at Best Western Plus Hotel & Conference Center, responded to this review
We would like to apologize for the problems you incurred during your stay. Please know we are working hard to address all of the issues and are planning several major projects like new carpet in all of the sleeping rooms. We appreciate your review and hope you will come back to see our future improvements.
Rating

dr123456571, wrote review 05/09/2021

Poor room & pool condition

Room matresses were unsupportive, the carpet was stained and the bathroom was in bad shape br9ken tiles, torn curtain. Pool was disgusting, there was scale / slime floating the bottom was slippery, it... more

Owner Response
Janet Campbell, Sales at Best Western Plus Hotel & Conference Center, responded to this review
I would like to apologize for any inconveniences you incurred during your stay with us. Our maintenance Supervisor has been notified and will address the problems in your room. Please know that new carpet for the guest rooms is on order and we will begin replacing the carpet when it come in. I will also talk to the staff member responsible for the pool about scheduling additional cleanings on busy weekends. We appreciate your review and hope you will consider staying with us the next time you are in the area.
Rating

Lynne G, wrote review 31/08/2021

The food is delicious

I recommend the Best Western in Baltimore for the food and food service. The crab cakes are the best I have ever had. A special shout out to Nuve who makes breakfast and is responsible for the break... more

Owner Response
Janet Campbell, Sales at Best Western Plus Hotel & Conference Center, responded to this review
I'm sure our Chef will be happy to hear how much you enjoyed the crab cakes in Tradewinds Restaurant. Nuve is a valued employee and we will be sure to acknowledge her for your kind comments. Thank you for choosing the Best Western Plus when you are in Baltimore and thank you for your review.