Excellent Pre-Cruise Stay
17/07/2017 Zimzimk, Ottawa, Canada
We drove to Baltimore from Ontario Canada and chose this hotel based on reviews, easy location, park and cruise as well as the fact that it's a Best Western! The hotel was very easy to find because i... more
We drove to Baltimore from Ontario Canada and chose this hotel based on reviews, easy location, park and cruise as well as the fact that it's a Best Western! The hotel was very easy to find because it's right off the highway. The front desk staff were very friendly, welcoming and helpful. We were told where to park for the duration of our cruise, were given our "ticket" for the hotel arranged transportation to and from the pier, our breakfast vouchers and our room key. Our room was perfect. It was clean, comfortable and what I've come to expect from the BW brand. The beds were so comfortable and the toiletries were great. We didn't use the breakfast vouchers because we were tired from the long drive but we heard it was good (there is a McDonalds literally in the hotel parking lot so if you miss breakfast, you can grab something there). Our ship was delayed and the hotel made sure we had somewhere comfortable to sit and beverages while we waited.
The shuttle to the pier was air conditioned and large enough for everyone to fit. After the cruise, the shuttles were waiting for us and we were brought back to the hotel parking lot where we were told to leave our cars. We didn't have to wait or call for the shuttles!!
We have another cruise booked next year and we will be returning to the hotel! Thanks for a great start to our vacation! less
Janet C, Director of Sales at Best Western Plus Hotel & Conference Center, responded to this review
Our goal is to make your stay with us relaxing and stress free, so it sounds like we succeeded! Thank you for your kind review and we'll see you next year.