Best Western Plus Hotel City Copenhagen

Peder Skrams Gade 24, Copenhagen, 1054, Denmark
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Best Western Plus Hotel City Copenhagen

The Best Western Hotel City Copenhagen is a quiet hotel in the heart of Copenhagen. At the hotel you will find newly renovated rooms, with classic Danish designs. The hotel is located in the cultural center of Copenhagen, with the Royal Theatre, the show more

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Check-in & Check out15:00:00 | 12:00:00
Peder Skrams Gade 24, Copenhagen, 1054, Denmark

Reviews of Best Western Plus Hotel City Copenhagen

Traveller Overview:
4.0 Rating: 1444 reviews
Excellent 28%
Very Good 47%
Average 18%
Poor 3%
Terrible 1%
Rating

HenrikMikkelsen, wrote review 09-11-2020

Nice hotel in Copenhagen City

Hotel City Copenhagen are a great hotel. Nice rooms with danish design. The hotel are within walking distance to City Centre, musums, theatre and shopping. The hotel are in a quiet street. I have stay... more

Rating

deuce16, wrote review 28-08-2020

Great personal service

The hotel is going through renovations which inevitably affected the levels of noise. There were a few other issues. The room safe wasn't large enough to contain a laptop and there was no fridge whic... more

Rating

GeorgiP, wrote review 29-02-2020

Great Location

Hotel has great location- a few minutes walk to the metro and Nyhavn. Room was quiet, good size, a bit old basic furnishing and kind of dark (not much daylight), bathroom was small. Breakfast was dece... more

Owner Response
Claus Hegelund Bruun, General Manager at Best Western Plus Hotel City Copenhagen, responded to this review
Dear GeorgiP, Thank you very much for your feedback. I really appreciate this as it helps us improve our services to you and other future guests. I am very happy to hear that you enjoyed our central location in Copenahagen and the breakfast buffet. I am also pleased that you found our staff to be nice and helpful and you had wifi everywhere in the hotel. We are currently renovating our rooms so to make the more modern and more light, so I do hope that you will come in the future to try one of these new rooms. Best regards, Claus Hegelund Bruun General Manager
Rating

tootsymoo, wrote review 31-01-2020

Location & Staff

Good location in walking distance (5-10 minutes) of almost everything you would go to see in Copenhagan. Staff were great - really friendly and helpful. Stayed on 2nd floor ... Maintenance wise an... more

Owner Response
CHBruun, General Manager at Best Western Plus Hotel City Copenhagen, responded to this review
Dear tootsymoo, Thank you for your feedback. I greatly appreciate this as it helps us to improve our services to you and other future guests. I am glad to hear that you found our central location to be good and that you had everything you wanted to see within a short walking distance. It also pleases me to hear your praise to our staff and that you found them friendly and helpful. I am very sorry to hear that the room and the facilities did not live up to your expectations. We are currently renovating the hotel to make it more modern and fresh and to give the hotel a good maintenance. Therefore, I do really hope that you will come and visit us again and try our newly decorated rooms. The street is usually very quiet, taking into consideration that the hotel is central. However, we are right in the city centre making it the go to for weekends and there are also private homes next to and around the hotel making it impossible at times to control the noise. I am sorry to hear that you mixed feelings about your stay and about Copenhagen in general. Copenhagen is great during the summer time and has a whole different feeling to it than during the winter times. I do hope you will come back and visit again! Again, thank you so much for your kind words regarding our staff and thank you for all your feedback! Best Regards, Claus Hegelund Bruun General Manager
Rating

Jamiluka, wrote review 29-01-2020

Great location and cozy hotel

I stay at Best Western during my business trips to Copenhagen. I absolutely love the location (close to numerous cafes, Nyhavn) and reception staff is amazing. Breakfast is good - broad variety of sel... more

Owner Response
CHBruun, General Manager at Best Western Plus Hotel City Copenhagen, responded to this review
Dear Jamiluka, Thank you very much for your feedback. I greatly appreciate this as it helps us to deliver a better service to you and other future guests. I am very pleased to hear that you loved our central location and that you enjoyed our breakfast buffet. It pleases me that you found everything you needed in the rooms and that you found your room to be cozy. Lastly, thank you for your praise to our reception staff - I will pass this on to them. I do hope you will come back and visit us again! And for you to try one of our newly renovated rooms. Best Regards, Claus Hegelund Bruun General Manager