Best Western Plus Hotel Bologna

from the outside it looks very old but from the inside the hotel is very beautiful. large and clean rooms. a parking place behind the hotel with a passageway to the lobby. across the street is the train station. less

This is the second time we have stayed here whilst visiting Venice. The hotel is located next to Mestre station so easy access to Venice. The reception staff are efficient and friendly. The rooms were quiet and well appointed. We paid extra for a suite but the standard double room was more than adequate. The breakfast was lovely and the Illy cafe incorporated into the hotel was a great place to sit and watch the world go by. I would definitely recommend this as a better value alternative to staying in Venice. less

Enjoyed the stay at the hotel. Dinners were excellent. Normally I don't eat in hotel restaurants but this one is the exception. Excellent food (try the sea bream) and wine was excellent. Nice meal for a very reasonable price. Try the 903 Barrique grappa. Very smooth. less

I was very pleased with the location of the hotel being right across the street from the train station was very convenient. The staff was friendly, the room was very nice however, it was a big inconvenience every time I left my room and had to come back my door key wouldn’t work. I only stayed 3 nights and each time I complained they send someone up with me and they to couldn’t open my door. I nearly missed my train to Rome messing around with staff members who wouldn’t take my word that my key wasn’t working. The hotel was undergoing renovations so perhaps the key not working may have had something to do with the new doors on the 1rst floor I was in room 124. Also, I’m not sure what the reasoning was but I didn’t get a good nice rest the bed was not comfortable perhaps that will be addressed in the renovations process and I also recommend installing ice machines on every floor if you got back late to your room and the bar was closed you had no access to getting ice. less

Best feature is it's just 3 mins walk from Mestre train station. Room is spacious and new. Nice modern deco. But let down by service and lack of attention to detail. When we got in to our room, there were more than ten flies flying around. The reception sent a staff immediately armed with a can of insecticide and we asked to leave the room we think (he can't speak English and we can't understand Italian). We were quite horrified because of possible poison. Left with no choice, we left the room. On return one hour later there were still some flies but no bad smell. We just put up with them. On top of this issue, the soap container was empty and tissue box was empty which the staff quickly replace. The next day after room service has cleaned our room, there were no toilet paper at all (this is a first for us in all our travel). Called reception, more than an hour later, still none were delivered. Had to call a second time for staff to take action. Nice hotel but let down by service. less