Fantastic hotel, wonderful staff, clean gorgeous rooms. I loved everything about my stay. When I arrived I was greeted by a wonderful receptionist Celine, she gave me the best room I could have hoped ... more
Fantastic hotel, wonderful staff, clean gorgeous rooms. I loved everything about my stay. When I arrived I was greeted by a wonderful receptionist Celine, she gave me the best room I could have hoped for and was eager to help in any way. The hotel is in the center, very clean, rooms look fantastic, it has an air condition (life saver in the heat), bed is very comfortable, bathroom and shower fabulous. There is a panorama bar on the top with fantastic view of the city. The rooms are very quiet. All the members of the staff were eager to help in every way and always had a big smile on their faces. AT departure I was given a small gift as gratitude for my stay. Loved, loved Loved everything about my stay and will stay there again. less
HOTELBERN, Verkaufsleiter at Best Western Plus Hotel Bern, responded to this review
Dear Nadia3137, thank you for staying in Hotel Bern and your lovely feedback. It is a pleasure to hear that you have had an enjoyable stay with us and we will forward your wonderful review to our front desk staff especially to Céline. We looking forward to welcome you again in our hotel and wish you all the best. Kind regards, your Hotel Bern Team - PS. Thank you for the small gift, we appreciate it very much!!