Best Western Plus Hotel Bern

Zeughausgasse 9, Berne, 3011, Switzerland
based on 23 reviews Trip Advisor Logo
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Best Western Plus Hotel Bern

The Best Western Plus Hotel Bern is situated in the center of the old town, only five minutes walking distance from the train station and 130 meters from the city parking Metro.

Inside of the historic front a modern interior is hidden. The
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
Zeughausgasse 9, Berne, 3011, Switzerland

Reviews of Best Western Plus Hotel Bern

Traveller Overview:
4.5 Rating: 23 reviews
Excellent 69%
Very Good 26%
Average 0%
Poor 8%
Terrible 0%
Rating

Peter S, wrote review 25/05/2021

highly recommended

The staff were all very friendly and helpful, the food was excellent, room was clean and disinfected, the shower was large and easy to use. We were travelling with our e-bikes that could be securely ... more

Owner Response
Best Western Plus Hotel Bern, Gästeservice/Empfang at Best Western Plus Hotel Bern, responded to this review
Dear Peter S, Thank you for your stay in our hotel. We are thankful for your kind words. That's right, the lift is a bit small. However, you could have lifted the bikes a little and then you would have fit in without any problem. Unfortunately, you have not accepted our help by the stairs. Nevertheless, we hope to welcome you back soon. - Your Team Hotel Bern
Rating

Karl L, wrote review 25/03/2021

Loved this hotel

As the heading says when we finally found this hotel after a few wrong turns from Google Maps it turned out to be close to everything and not difficult to find at all. Historically it’s a gem as it wa... more

Owner Response
Best Western Plus Hotel Bern, Gästeservice/Empfang at Best Western Plus Hotel Bern, responded to this review
Dear Karl L, thank you very much for your stay in our hotel and for taking the time to write this fantastic feedback. We are glad to see that you were content with your room and with the service our staff provided during your time with us. Receiving honest feedback from our guests is vitally important to us. Also, it is helpful for prospective guests in order to choose a hotel in Bern. We hope to welcome you back for another stay in the future. Best regards - Your team hotel Bern
Rating

THS2010, wrote review 21/10/2020

A star in the Best Western universe

This hotel epitomizes what often makes Best Western excellent value in Europe. Staff were very friendly and helpful (although one local restaurant recommendation wasn't very good), room and surroundin... more

Owner Response
Best Western Plus Hotel Bern, Marketing at Best Western Plus Hotel Bern, responded to this review
Dear THS2020, WOW thank you overmuch for this fantastic feedback regarding your stay at the Best Western Plus Hotel Bern. We are pleased to read that you were fully satisfied with you stay and our service. Lovely that you felt comfortable and welcome by our staff and atmosphere. And yes, our hotel is new renovated in 2019/2020. We would be happy to see you again during your next trip to Berne. Warm regards - your Hotel Bern Team.
Rating

juliakV875YJ, wrote review 22/09/2020

Beautiful

Everything was really super! We had a great weekend here. Nice room, hotel has a perfect location on the old center! Also there is a wonderful atmosphere panorama bar on the top! Next time if I come b... more

Owner Response
Best Western Plus Hotel Bern, Marketing at Best Western Plus Hotel Bern, responded to this review
Dear juliakV875YJ, thank you very much for this great review. We are happy you had a great weekend in Berne and our hotel. We looking forward to welcoming you back in the future. Warm regards - your Hotel Bern Team.
Rating

Nadia3137, wrote review 03/07/2020

Fantastic Experience

Fantastic hotel, wonderful staff, clean gorgeous rooms. I loved everything about my stay. When I arrived I was greeted by a wonderful receptionist Celine, she gave me the best room I could have hoped ... more

Owner Response
HOTELBERN, Verkaufsleiter at Best Western Plus Hotel Bern, responded to this review
Dear Nadia3137, thank you for staying in Hotel Bern and your lovely feedback. It is a pleasure to hear that you have had an enjoyable stay with us and we will forward your wonderful review to our front desk staff especially to Céline. We looking forward to welcome you again in our hotel and wish you all the best. Kind regards, your Hotel Bern Team - PS. Thank you for the small gift, we appreciate it very much!!