Affordable, updated hotel in Downtown Long Beach
20/07/2018 industrialyte, San Francisco, California
The hotel was great and a good price for the area. The hotel staff was friendly, warm, welcoming, while being quick and efficient at their jobs. The bed was comfortable. There were plenty of pillows... more
The hotel was great and a good price for the area. The hotel staff was friendly, warm, welcoming, while being quick and efficient at their jobs. The bed was comfortable. There were plenty of pillows. The mattress is in a zipped cover. The bathroom was clean. The carpet could use a cleaning. The air conditioning/heater would not turn on, even with the deadbolt engaged as stated on the signage. It cost an additional $17 to park, and there were no spots. The front desk let us park in one of the 30 minute spots though. The breakfast was delicious. The eggs in particular were quite good, especially for hotel breakfast scrambled eggs. The waffle iron makes three smaller waffles at once instead of one giant one. There were waffles, bananas, apples, oranges, white and wheat toast (with jam and peanut butter), different bagels and cream cheese, oatmeal with various condiments, activia yogurt, dry cereal, scrambled eggs, potatoes, bacon, sausage, juices, coffee and tea. I would stay here again if in the area. less
Shawn J, General Manager at Best Western Plus Hotel at the Convention Center, responded to this review
Thank you for the kind compliments about the staff, accommodations and the detailed review of our hot breakfast.
We apologize for the inconveniences regarding the A/c and other items you mentioned about the room carpeting and parking.
Our staff is always willing to assist and make your stay awesome as can be.
We will be looking forward to a return visit!!!