Lots of room
This is a great hotel because it is a converted apartment building, so most of the rooms have lots of space. My room had a full kitchen, full living room and separate bedroom. If you had to be in Manh... more
This is a great hotel because it is a converted apartment building, so most of the rooms have lots of space. My room had a full kitchen, full living room and separate bedroom. If you had to be in Manhattan for an extended period, this hotel would be a great place to stay because you would have plenty of room to work and would be able to make meals in the kitchen.
I arrived via AirTrain and subway from JFK airport. From T4, it took about an hour, then was a 10-minute walk to the hotel.
The front desk people were much more professional than at a typical non-luxury hotel, both at check-in and check-out. I was impressed with this. The lobby is standard for Manhattan (tiny).
They seemed to have given some thought to the extras that might make your stay a bit more comfortable. There were complimentary snacks in my refrigerator, earplugs in the dresser by the bed (street noise in Manhattan is unavoidable no matter where you stay), and the breakfast had everything I needed (including a copy of the Sunday paper) -- waffles, multiple varieties of syrup, extras for oatmeal, some hot options, hard boiled eggs, fresh fruit, etc. The breakfast area was quite crowded when I went down there but I just brought everything up to my room, where there was plenty of space.
This is an older building. The rooms had been updated and were current, but don't expect a brand-new hotel.
robg64, General Manager at Best Western Plus Hospitality House, responded to this review
Thank you for your stay with us and for your review of your recent experience at our hotel and brand. We are honored to have served you! We are glad that you enjoyed your stay. We greatly appreciate your patronage of our hotel and brand. We were happy to read such detail and that you had a nice time with us.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.
Please consider myself and the team at your disposal for any future NYC travel needs.
Thank you again for taking the time to complete this review.
We hope you will come back and see us again soon.
Best Western Plus Hospitality House