Having spent 3 weeks in Europe, we arrived into NY for our first stop of 3 weeks in America. I had carefully researched accommodation options, and happily settled on BWPHH, for the room amenities (fu... more
Having spent 3 weeks in Europe, we arrived into NY for our first stop of 3 weeks in America. I had carefully researched accommodation options, and happily settled on BWPHH, for the room amenities (full kitchen, lounge, dining, 2 bedrooms with 2 singles in the 2nd room). Our check in was friendly and helpful. Our room was everything that we’d hoped for. As long haul travellers with many bags, it is great to be able to fully unpack and still have room to store luggage out of the way. We used the kitchen for breakfast, lunch and dinner.
Unfortunately, we found the buffet breakfast to be limited, with unhealthy (soooo much sugar), overly processed and mass produced food. There were many people eating in the breakfast room, so I’m putting it down to the fact that we were spoiled by what the Scandinavians offer for buffet breakfast. For the remainder of our stay we ate in our room, with supplies we purchased from the nearby supermarket. We were more than happy to do this.
We loved the location of the hotel. Easy walking to many attractions and subway stops. The nights we didn’t cook dinner, we bought take away pizza from La Bellezza just outside the hotel entry door. Also recommended is Ophelia Lounge (5min walk along 49th) for drinks with stunning roof top views over the city.
The one thing that we did miss was an on-site laundry. We were aware that we could send out our clothes to be washed, but as we had many woollen items, we were reluctant to do this.
Highly Recommended. less
Rob G, General Manager at Best Western Plus Hospitality House, responded to this review
Thank you for your stay with us and for your review of your recent experience at our hotel and brand. We are honored to have served you! We are glad that you enjoyed your stay. We greatly appreciate your patronage of our hotel and brand.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Your happiness is the “why’ in what we do in service!
Thank you again for taking the time to complete this review.
We hope you will come back and see us again. Please consider me at your service for any assistance. I can be reached by email or telephone (212) 753-8781.
Best Western Plus Hospitality House