Superb value for a family with children
14/10/2018 Michael2018-B, Frankfurt, Germany
We stayed for a week with 5 people (parents with 3 children <12y) and were extremely happy with our stay, made up of the apartment (size, equipment, cleanliness, in fact simply the concept of a temp a... more
We stayed for a week with 5 people (parents with 3 children <12y) and were extremely happy with our stay, made up of the apartment (size, equipment, cleanliness, in fact simply the concept of a temp apartment and opportunity to stay with children, as standard hotels can hardly satisfy the respective needs), the incredibly kind/helpful staff, who took care of any issues/questions we had, plus the unbeatable location in the middle of Manhattan. And all this at a commendable price - by NY standards, of course. By this measure, another standout feature was the breakfast, limited as the selection was. This was the perfect base for discovering NY with our children; we definitely recommend the place and will always choose to come back! less
robg64, General Manager at Best Western Plus Hospitality House, responded to this review
Thank you for your stay with us and for your review of your recent experience at our hotel and brand. We are honored to have served you! We are glad that you enjoyed your stay. We greatly appreciate your loyalty and patronage of our hotel and brand. We are super happy you will return.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you for highlighting our expansive apartment size suitable for families with kids in mind and our breakfast to get you going in the morning. We also greatly appreciate that you mentioning the kindness of our service staff.
If I can be of assistance in the future, please don't hesitate to contact me at 212 753 8781 Thank you again for taking the time to complete this review. We hope you will come back and see us soon for a another stay with the kids again.
General Manager Best Western Plus Hospitality House