The Best Accommodation in NYC
13/03/2019 Terence B, Preston, United Kingdom
Have stayed here lots of times over last 12 years - but missed the last four years as a result of ill health and weather/flight cancellations. Came for a further visit - this time with son and wife - ... more
Have stayed here lots of times over last 12 years - but missed the last four years as a result of ill health and weather/flight cancellations. Came for a further visit - this time with son and wife - on the condition we came to the Best Western. Despite not coming for four years, it's nice to be recognised by the reception staff who are always helpful, chatty and friendly. The hotel is close to all main attractions, facilities are superb. Great to come back to in the evening with a takaway and a bottle of wine, have a shower and watch TV in very comfortable chairs. Full kitchen is superb as is the hot buffet breakfast and the breakfast lady. Breakfast is price inclusive - ommelettes, sausages, bacon, waffles, yogurts, cakes, cereals, fruit, cheese tea, coffee, juice - such good value. The breakfast sets you up well for the day - to shop and explore NYC. Thank you to the Manager Robert and every-one for making the trip as good as ever. less
robg64, General Manager at Best Western Plus Hospitality House, responded to this review
Thank you for your loyalty to our hotel and brand. I am happy to hear that you and your son enjoyed your visit this time around. We really appreciate that you took the time to share your experience and the specifics of what you liked. We use our guest feedback to improve and enjoy seeing repeat customers such as yourself as part of our extended family.
Please consider me at you disposal for the next trip to the Big Apple! I can be reached at 212-753-8781 for the full on VIP treatment and special consideration when making the arrangements.
Thank you again for your patronage and the honorable mention!