Best Western Plus Hospitality House

145 E 49th Street, New York, New York, 10017-1210, United States
based on 1388 reviews Trip Advisor Logo
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Best Western Plus Hospitality House

A spacious New York City hotel with all the comforts of home and a location in the heart of the city that never sleeps, is a dream come true. Expansive apartment-style suites feature fully outfitted kitchens with a stove, oven, microwave, dishwasher show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
145 E 49th Street, New York, New York, 10017-1210, United States

Reviews of Best Western Plus Hospitality House

Traveller Overview:
4.5 Rating: 1388 reviews
Excellent 57%
Very Good 33%
Average 5%
Poor 1%
Terrible 1%
Rating

msdaniella2012, wrote review 04/04/2021

First time staying at BW and last time ever !

Was my daughters 9th birthday . My family went out for dinner and upon arrival we were cursed out by a guy who seem to be on drugs in the lobby. His stuff were scattered everywhere. There was no where... more

Owner Response
Rob Gaeta, General Manager at Best Western Plus Hospitality House, responded to this review
I am sorry you experienced that. We have no control over who makes bookings for our hotel. We do have control over who we allow in. The person in question was ejected from the hotel immediately and his business refused. We pride ourselves on creating happy experiences for people . We hope you would consider returning with your lovely family that I had the pleasure of meeting. Warmest Regards Rober
Rating

lizbethjmu, wrote review 03/04/2021

Great bang for your buck!

This hotel was perfect for our family of 5. The suite was spacious, clean and had all the amenities we needed. The location close to the subway was ideal. The front desk staff we friendly and helpful.... more

Rating

Whichway2thebeach40, wrote review 26/03/2021

Quick overnight was perfect

NYC is busy and exhausting. The place is a safe haven! This place was former apartments, so there are only 4 “rooms” on each floor. The “rooms” are one bedroom apartments! Our was spotless. Very clean... more

Owner Response
Rob Gaeta, General Manager at Best Western Plus Hospitality House, responded to this review
Thank you for your stay with us and for taking the time to share this nice review. We are grateful and honored to have served you. Thank you for mentioning the service staff Mariela and Eddy. we will recognize their efforts. We also appreciate your feedback with details about our hotel. I hope we have the opportunity to serve you again soon. Warm Regards Robert
Rating

goselahous, wrote review 03/03/2021

Great NYC experience!

Fantastic stay in an incredible location! Room was a very reasonable rate for midtown and was a few minutes walk to everything. Staff was so friendly and accommodating. Room was huge with a full kitch... more

Owner Response
Rob Gaeta, General Manager at Best Western Plus Hospitality House, responded to this review
Thank you for your review and stay with us! We hope to see you again soon. It was an honor and pleasure to serve you!
Rating

CosmicCoyote, wrote review 13/12/2020

Excellent apartment experience in NYC

Stayed for a week at the BestWestern on 49th st.. Saw two apartments and both were excellent. we liked the penthouse more as we need to be in quarantine and needed space. Excellent friendly, helpful ... more

Owner Response
Rob Gaeta, General Manager at Best Western Plus Hospitality House, responded to this review
Thank you for your stay with us and for your review of your recent experience at our hotel and brand. We are honored to have served you! We are glad that you enjoyed your stay. We greatly appreciate your patronage of our hotel and brand. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Our service team will be so happy to read your review and so is management. Your happiness is the “why" in what we do in our service to you! Thank you again for taking the time to complete this review. We hope you will come back and see us again.