Best Western Plus Hood River Inn

1108 E Marina Way, Hood River, Oregon, 97031-2378, United States
based on 3273 reviews Trip Advisor Logo
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Best Western Plus Hood River Inn

For the safety and welfare for our guests and staff, the Riverside restaurant is operating with limited seating. Masks are required in Hood River County in ALL public spaces. Guests without a mask will be provided one at hotel check-in and at the res show more

Pets not accepted
Check-in & Check out16:00:00 | 12:00:00
1108 E Marina Way, Hood River, Oregon, 97031-2378, United States

Reviews of Best Western Plus Hood River Inn

Traveller Overview:
4.5 Rating: 3273 reviews
Excellent 66%
Very Good 25%
Average 5%
Poor 1%
Terrible 0%
Rating

InHim4Him, wrote review 21/10/2020

room was fine; front desk clerk not friendly or efficient

we stay at a lot of Best Westerns; this one was more expensive than most; usually the front desk clerks are friendly and efficient but this one must have been having a bad day; we were quite startled ... more

Rating

Heather082, wrote review 18/10/2020

Gorgeous location, horrible service

The most unfriendly staff! Front desk to restaurant. Must have awful management. Gorgeous location though! And close to fun shopping and great food in the cute town proper of Hood River No Uber, but o... more

Owner Response
Chuck Hinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear Heather082, Your comment about our staff is surprising to us and unlike the vast majority of comments we get. We are terribly sorry that you had a poor customer service experience. Please call me (Chuck Hinman at 541-386-2200) to discuss the specifics. We are happy to hear that you enjoyed our "gorgeous" location, and hope other things about your stay made it agreeable.
Rating

gentrydebi, wrote review 14/10/2020

Beautiful views

My husband and I love Hood River. This hotel never disappoints us. The view of the River is wonderful. We like sitting on the deck for dinner or drinks. The rooms are very clean and spacious. The staf... more

Owner Response
Chuck Hinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear gentrydebi, We are delighted to hear, as a regular guest of ours, that the Hood River Inn never disappoints. Thank you for your kind comments about our Columbia River views, rooms and staff. We look forward to welcomong you back.
Rating

stoutcassandra, wrote review 12/10/2020

Great service!

We stopped in to grab a bite to eat at the restaurant and ended up staying for the views and the service. Everyone was great and the views were amazing. They did not receive 5 stars from me because th... more

Owner Response
Chuck Hinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear stoutcassandra, Thank you for staying with us, and for your compliments about our hotel and the views. Regarding your comment about no fan in the bathroom, on the 1st and 2nd floors of the East Wing, we utilize an automative fan system located on the rooftop that is part of the ventilation system. Bathroom fans in these rooms are quiet and always on. We occasionally get comments similar to yours from guests. We tell them they can check the system by placing a tissue on the fan cover, the intake will hold the tissue. If you prefer a room with fan control, all our other rooms have fans with switches. We are glad we could clarify this for you and other guests. We hope to see you again someday!
Rating

alanp10-2020, wrote review 10/10/2020

Wonderful place to stay

This is a wonderful place to stay. The location is very convenient. The hotel overlooks the Columbia river and has a nice waterside walkway that heads west towards the marinas and beaches. The breakfa... more

Owner Response
Chuck Hinman, General Manager at Best Western Plus Hood River Inn, responded to this review
Dear alanp10-2020, Thank you so much for your high recommendation and review. We appreciate you being a frequent guest! We are hoppy to hear you find the views, location, staff and breakfast at Riverside great reasons to stay with us. We look forward to seeing you again.