Best Western Plus Hollywood/Aventura

101 Ansin Boulevard, Hallandale Beach, Florida, 33009-3916, United States
based on 1365 reviews Trip Advisor Logo
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Best Western Plus Hollywood/Aventura

Stay in style and comfort just minutes from favorite Florida attractions, like Miamis South Beach, at this recently renovated Hallandale Beach hotel.

The Best Western Plus Hollywood/Aventura is a warm, welcoming Port Everglades hotel that is show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
101 Ansin Boulevard, Hallandale Beach, Florida, 33009-3916, United States

Reviews of Best Western Plus Hollywood/Aventura

Traveller Overview:
4.0 Rating: 1365 reviews
Excellent 42%
Very Good 35%
Average 14%
Poor 3%
Terrible 3%
Rating

atlanticau278, wrote review 28/06/2020

Great hotel/Great front desk staff

I always have a great experience at this hotel. It is very clean hotel and check in is always very prompt and organized. Laura & Brittany are awesome always very friendly and do a great job. The pool ... more

Owner Response
Eric Valkys, Other at Best Western Plus Hollywood/Aventura, responded to this review
BRILLIANT .... Thank you for taking the time to share your feedback with the TripAdvisor world atlanticau278 and for rating your experience a FIVE-STAR!!!! We loved hearing about your wonderful stay AND your loyalty to the Best Western brand - THANK YOU and we'll be sure to share your comments with the entire team - WE THINK LAURA AND BRITTANY ROCK TOO!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2020 and beyond and STAY HEALTHY!!
Rating

278chadp, wrote review 07/06/2020

Clean but sketchy

When I arrived at hotel the gentleman behind the counter was very helpful to provide me with local menus for restaurants in the area. He told me my best bet unless I had a car was to Uber East of Del... more

Owner Response
Eric Valkys, Other at Best Western Plus Hollywood/Aventura, responded to this review
WONDERFUL .... Thank you for taking the time to share your feedback with the TripAdvisor world 278chadp and for rating your experience a 3-STAR!!!! We loved hearing about your wonderful stay in the hotel - THANK YOU and we'll be sure to share your comments with the entire team!! As they say, you can pick your friends but you can't always pick your neighbors but we've really had not issues with the gentleman's club across the street and our nightly security assures of this! All the best in 2020 and beyond and STAY HEALTHY!!
Rating

marciamb2018, wrote review 06/03/2020

Thanksgiving Trip

The staff was friendly. They were sociable. I enjoyed waking up and looking forward to breakfast because of their hospitality. The hotel lobby was nice and clean. I loved all of the amenities.Awesome!... more

Owner Response
Eric Valkys, Other at Best Western Plus Hollywood/Aventura, responded to this review
BRILLIANT .... Thank you for taking the time to share your feedback with the TripAdvisor world MARCIAMB2018 and for rating your experience a FIVE-STAR!!!! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2020 and beyond and STAY HEALTHY!!
Rating

Judithann, wrote review 18/02/2020

Very Friendly and Accommodating Staff

Two couples stayed four nights at this Best Western during February 2020. Our reservations were made online and we had no problem checking in. The staff were always helpful with directions or questi... more

Owner Response
YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
BRILLIANT .... Thank you for taking the time to share your feedback with the TripAdvisor world Judithann and for rating your experience a FIVE-STAR!!!! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2020 and beyond!!
Rating

barbaratecosky, wrote review 02/02/2020

Leak in bathroom

There was a leak in our bathroom and were forced to relocate to a different room the last night of our stay. We had a very short window to pack our things and switch rooms. It was incredibly stressfu... more

Owner Response
YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Barbara Tecosky, Thank you for your feedback although we'll clearly agree to disagree on this matter. As you mentioned, a leak did develop on the last night of your stay in the bedroom above you after the foolishness of another guest flooded their bathroom by overflowing the sink and we do apologize this resulted in having to relocate to another bedroom. In fact, our team scrambled to change around incoming arrivals that day so you'd only have to move to a bedroom two doors down and to make this as easy as possible. As a goodwill gesture, we did offer you 10% off your room night for the inconvenience but once again, the situation was beyond our control. You then took it to another level by opening a complaint with Best Western corporate and accepted their offer of upgraded status and 12,000 BWR points. Those points are not just magically issued, they come at a cost and the cost is applied to the hotel, so at this point we've now compensated you twice. Finally, when you requested a call back from our management team to discuss the issue, it clearly wasn't to understand the situation but an attempt to now "triple dip" as you only cared about FURTHER compensation. Your threats to our management team of leaving negative reviews on all websites if we didn't add further compensation were not taken lightly so we can concretely state that no further compensation will be offered. Wishing you all the best in the future as it's clear that we both hope our paths do not cross again.