Extremely noisy room , the best its staff.
14/04/2017 Gabilondo72, Miami, Florida
Staff and outside building are the pros things. Even though quick check inn , very attentive staff at reception and breakfast , our expectations of the hotel' reviews were completely destroyed by the ... more
Staff and outside building are the pros things. Even though quick check inn , very attentive staff at reception and breakfast , our expectations of the hotel' reviews were completely destroyed by the noisy AC in our room (305). Avoid this one, room is clean but stinks humidity, restroom is too tinny and outside I-95 is too close to the window .
Honestly I cannot recommend this hotel due to my experience , I couldnt rest properly as the AC noise was too loud, I mean extremely loud. I took a video just to figure out if decibels are according to law's limits. Obviously I will write to managment hotel to let them know but I guess some clients should be complaining about same thing before . As said, nice staff, breakfast is correct as location, but noise ruined my stay.
PS room fridge did not work either. less
YourReviewMatters, Guest Relations Manager at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Thank you for your recent stay with us and for taking the time to share your experience. Wonderful to read your kind words about our staff and breakfast. If you'd like to contact management concerning your noise issues (which you can see from other past reviews has not been the same issue for others as you mentioned), please do contact Lina at email@example.com and our AGM will be happy to discuss things further and directly. All the best in 2017!!