Very Friendly and Accommodating Staff
Two couples stayed four nights at this Best Western during February 2020. Our reservations were made online and we had no problem checking in. The staff were always helpful with directions or questi... more
Two couples stayed four nights at this Best Western during February 2020. Our reservations were made online and we had no problem checking in. The staff were always helpful with directions or questions. They even printed out our airline boarding passes when we checked out. Breakfast was included and was ample with some things changing from day to day. Rooms and beds were comfortable and clean (maybe a little updating needed in some areas). Refrigerators were provided. There was a nice exercise room off the lobby. Ice and vending machines on some floors only. We would stay again. less
YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
BRILLIANT .... Thank you for taking the time to share your feedback with the TripAdvisor world Judithann and for rating your experience a FIVE-STAR!!!! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2020 and beyond!!