Best Western Plus Hollywood/Aventura

101 Ansin Boulevard, Hallandale Beach, Florida, 33009-3916, United States
based on 1363 reviews Trip Advisor Logo
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Best Western Plus Hollywood/Aventura

Stay in style and comfort just minutes from favorite Florida attractions, like Miamis South Beach, at this recently renovated Hallandale Beach hotel.

The Best Western Plus Hollywood/Aventura is a warm, welcoming Port Everglades hotel that is
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Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of Best Western Plus Hollywood/Aventura

Traveller Overview:
4.0 Rating: 1363 reviews
Excellent 42%
Very Good 35%
Average 14%
Poor 3%
Terrible 3%
Rating

marciamb2018, wrote review 06/03/2020

Thanksgiving Trip

The staff was friendly. They were sociable. I enjoyed waking up and looking forward to breakfast because of their hospitality. The hotel lobby was nice and clean. I loved all of the amenities.Awesome!... more

Rating

Judithann, wrote review 18/02/2020

Very Friendly and Accommodating Staff

Two couples stayed four nights at this Best Western during February 2020. Our reservations were made online and we had no problem checking in. The staff were always helpful with directions or questi... more

Owner Response
YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
BRILLIANT .... Thank you for taking the time to share your feedback with the TripAdvisor world Judithann and for rating your experience a FIVE-STAR!!!! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2020 and beyond!!
Rating

barbaratecosky, wrote review 02/02/2020

Leak in bathroom

There was a leak in our bathroom and were forced to relocate to a different room the last night of our stay. We had a very short window to pack our things and switch rooms. It was incredibly stressfu... more

Owner Response
YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Barbara Tecosky, Thank you for your feedback although we'll clearly agree to disagree on this matter. As you mentioned, a leak did develop on the last night of your stay in the bedroom above you after the foolishness of another guest flooded their bathroom by overflowing the sink and we do apologize this resulted in having to relocate to another bedroom. In fact, our team scrambled to change around incoming arrivals that day so you'd only have to move to a bedroom two doors down and to make this as easy as possible. As a goodwill gesture, we did offer you 10% off your room night for the inconvenience but once again, the situation was beyond our control. You then took it to another level by opening a complaint with Best Western corporate and accepted their offer of upgraded status and 12,000 BWR points. Those points are not just magically issued, they come at a cost and the cost is applied to the hotel, so at this point we've now compensated you twice. Finally, when you requested a call back from our management team to discuss the issue, it clearly wasn't to understand the situation but an attempt to now "triple dip" as you only cared about FURTHER compensation. Your threats to our management team of leaving negative reviews on all websites if we didn't add further compensation were not taken lightly so we can concretely state that no further compensation will be offered. Wishing you all the best in the future as it's clear that we both hope our paths do not cross again.
Rating

karlddeppen, wrote review 01/02/2020

enjoyable

Visit every year for the pleasure of visiting Gulfstream Park and haven't been left down yet. Will return in 2021 for the next Pegasus.Staff was exceptional, breakfast was great, love poolside, and lo... more

Owner Response
YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Thank you for taking the time to share your feedback with the TripAdvisor world karlddeppen and for rating your experience a FIVE-STAR!!!! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2020 and beyond!!
Rating

Rosemary T, wrote review 27/01/2020

As always, "My Home Away From Home".

We just loved this B W Hotel. The location is so ideal. So many eateries & stores in the area. Also, I-95 is conveniently at the back of our hotel, didn't have to go looking for it when it was time to... more

Owner Response
YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Thank you for taking the time to share your feedback with the TripAdvisor world Rosemary T and for rating your experience a FIVE-STAR!!!! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2020 and beyond!!