If I could could give this hotel a 6 star rating I would, unfortunately only 5 is allowed. I can't say enough good things about this hotel without sounding biased. Our stay was amazing and memorable for all the right reasons. I have to start off with the staff - Pratima, Front Desk, Diana, Housekeeping and Carmen, at the full all-you-can-eat breakfast. These three people were exceptional, they all had friendly and cheerful personalities, always very helpful and courteous, offered incredible customer service and greeted you with a friendly smile every time. All the other staff we came into contact with were also very attentive and congenial. The hotel was spotless and smelled fresh, we continually saw the staff sweeping, wiping, washing the floors and vacuuming. All the amenities including the gym (very well equipped), the pool and the breakfast available from 6:30am to 9:30am were exceptional. I guarantee you will not leave the breakfast hungry - juice, coffee, all sort of bread and bagels, cereals, pancakes, omelettes, bacon, sausages, yogurt, fresh fruit and more … Now for the room, very clean, fresh smelling, well appointed, extremely comfortable bed, shower with lots of pressure, mini fridge, microwave, coffee maker - wow, all the conveniences of home. Lastly - the location. The hotel is one block away from I95 and minutes from Route 1 and A1A. We were very close to 2 major malls, restaurants, fast food outlets, a Casino, beaches as well as to Hollywood, Ft. Lauderdale and Miami. I hope you took the time to read this all, but it all had to be said to really tell you how amazing this place was and how it added to the great vacation my Wife and I had. To sum this all up - why would you not want to stay there? less
YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Elliott S,
Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!