Great service, comfy clean rooms, good breakfast
15/03/2017 cutelittlemonsta, San Diego, California
My husband and I had to stay an additional night due to our flight being cancelled. After walking into a horrible hotel (Hobby Airport Inn). We walked into this hotel at 2:30 am with hopes of finding ... more
My husband and I had to stay an additional night due to our flight being cancelled. After walking into a horrible hotel (Hobby Airport Inn). We walked into this hotel at 2:30 am with hopes of finding a room to stay in. Josh was the only person at the front desk and after explaining our situation, he demonstrated great enthusiasm in helping us. He did everything that he could and gave us his last room which was a suite. He gave us valuable information on the shuttle and breakfast. He made us feel better about our situation, I would stay at this hotel again the service was great, the room was clean and comfortable and the breakfast and shuttle service was a plus. Keep up the good work Josh! less
Best Western Pl... H, General Manager at BEST WESTERN PLUS Hobby Airport Inn & Suites, responded to this review
Thank you for spread the word to others about our great new asset...Josh. We are very proud of how well he goes the extra mile for all our guests. He really brings his Texas friendly Hospitality with him every time he comes to work. Thank you for taking the time to let me know. I will congratulate him on what a wonderful job he did for you and your family during you overnight stay here in Houston.
Looking forward to seeing you again.