Last minute booking
14/01/2017 MellKel, Missouri
Our original flight in to Houston was cancelled, so we had to fly in a day early. Being last minute, we chose this hotel to stay at for the night. First, I'd like to let you know how accommodating Geo... more
Our original flight in to Houston was cancelled, so we had to fly in a day early. Being last minute, we chose this hotel to stay at for the night. First, I'd like to let you know how accommodating George at the front desk was. He helped us when I called from the airport and when we checked in. Very pleasant. The hotel itself is very welcoming, clean, and smelled nice.
Our room was perfect. It was very clean, smelled great, and the air worked amazingly (we like our room cold). Also, I love that their choice of shampoo and conditioner is Pantene! My only complaint (and it's not even a complaint, it's more of a personal preference), is the bed was too hard. The beds are nice, I just prefer softer. The size of the pillows are small, too. Other than that, we had no issues with noise, and the hotel was quiet.
The continental breakfast was perfect! Thanks for the pleasant overnight stay! less
Best Western Pl... H, General Manager at BEST WESTERN PLUS Hobby Airport Inn & Suites, responded to this review
Thank you for choosing to stay with us on your overnight unexpected stay here in Houston. We are glad you enjoyed the cleanliness of your room and our welcoming service. I will inform Jorge what a great job he did by taking care of you during your check-in process.
Hope to see you soon.