Great Customer Service, Clean, Quiet and Convenient
I've stayed at this property twice this year for family visits. It is perfect for these trips in terms of convenience (less than a mile from the airport with a very friendly and helpful airport shutt... more
I've stayed at this property twice this year for family visits. It is perfect for these trips in terms of convenience (less than a mile from the airport with a very friendly and helpful airport shuttle driver) and comfort (clean room, nice linens, comfortable bed, re-furbished bathroom that looks like new, easy to use microwave, and a fridge that keeps things as cold as I want). Plus I felt quite safe on the property. Every morning I was downstairs early getting coffee and always saw staff cleaning the common areas. On my most recent stay, there was a snafu with my bill that was quickly and courteously cleared up by asst mgr Ashley. I really appreciated that and it will keep me coming back. less
Best Western Plus, General Manager at Best Western Plus Hobby Airport Inn & Suites, responded to this review
Thank you so much for completing a review regarding your recent stay at our property! Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. It was our pleasure to help you in anyway within our means. We hope you will come back and see us again soon.