The lovely employee working at the front desk makes me want to go back.
13/03/2018 FamilyOfFour08, Long Island
We arrived after a long drive from DC. Tired and hungry, I was welcomed by Tai (pronounced Tie, spelling unknown.). She was smiling and welcoming in her greeting. She checked me in lickety-split and... more
We arrived after a long drive from DC. Tired and hungry, I was welcomed by Tai (pronounced Tie, spelling unknown.). She was smiling and welcoming in her greeting. She checked me in lickety-split and gave me a quiet room and directions to a nearby food purveyor, My son and I returned with our food and said goodnight. She told me that if I had any problems with my room, she'd help us out with that. I thought she might be off shift in the morning when we came for breakfast, but with a warm assurance, she told me she'd be here in the morning. In the morning, I arrived a bit before the breakfast was displayed because we had to be at soccer at 7:10. She and the gentleman cooking the hot food gave me some quick and ready foods to go and made sure we didn't leave hungry. I soon found out that Tai had a difficult day ahead. She touched my heart. Despite her personal challenge, she put that all aside and managed to make me feel right at home. She's a keeper, BWP!! She deserves a raise. As for the hotel, the lobby is attractive, the elevator is in a weird place, the pool is a bonus, the beds could have been a little more comfortable, but the room was clean, and the cleaning staff was really lovely. The toilet in 329 needed some attention, but the maintenance department was working on that when we left. When we returned from the game, breakfast was over, but it had a mixture of hot food, fruit, cereal and oatmeal. Seemed to cover all the staples.
The surrounding area has all the usual stores nearby, CVS, Aldi, 7-11 and not too far away is a really nice retail shopping center. Unless you're a stickler for a perfect bed, you'll be pleased with your stay. less
Alexis W, AGM at Best Western Plus Historic Area Inn, responded to this review
Thank you so much for your kind review of the Best Western Plus Historic Area. We appreciate the time you took to let our future guest know about your stay. We are delighted to know that you were pleased with all of our amenities and our friendly staff. We strive as a property to deliver the best service to all patrons, so that they could become ambassadors for our hotel. Judging from your response, I could confidently say that we achieved that goal. I am also happy to know that Tye was able to make your stay more comfortable and enjoyable. We are very blessed to have her on our staff. I will pass on the excellent comments to her. If and when you come back to the area please do not hesitate to give us a call at 757-220-0880, and we will be more than happy to take care of you. Once again thank you for your feedback. Have a spectacular winter :)!!
Assistant General Manager