Best Western Plus Hill House

Great value and location. I have stay here three times. Very safe and nice grounds (it is Bakersfield). The restuarant is not worth going to but there many within walking distance. It is close to most freeways but takes a little knowledge of the area or gps. less

The front desk staff was rude and my room stunk. Also the day shift lied saying they could accommodate me and had semi truck and trailer parking when they didn’t. Can’t stand that they lied to me to get me to book a room. I had to park on the street and go through residential neighborhoods with tight turns to get a spot out of the way to park. I’ll never stay here ever again. less

Mani was excellent when we checked in, and made sure we were completely taken care of that night. Breakast was wonderful, and the service very attentive. The other associates were also wanting to make sure we were happy. less

This is the worst best Western Plus I've ever stayed at. Clearly an older different hotel from days gone by. Different buildings. Difficult to maneuver driving due to tightness of layout, especially if the vehicle is large or there are two approaching vehicles. Only one entrance/exit, as it's literally surrounded by security fences with pointed tips. That's your first clue you're not in a good area. Other clues await shortly outside said security perimeter. For a BW+, this was more like an older 'budget' hotel, maybe even a motel. Upon checking in the first night, I could barely understand the front desk person. After a long day on the road and just wanting to get checked in to rest, language should NOT be an interference! There was no tv menu, so I had no idea what channels I had, what was playing, or what was next. Bathroom door was just sad: pressboard and coming apart at the bottom. Cobwebs on the wall. Fresh hole in the wall that I found out the next day at checkout was a recent item the hotel knew about and put me in anyway with no mention or discount. Mattress was absolutely 'budget' as my back and poor sleep for two days reflected. Wall mounted thermostat works, but is NOT connected to the older style base mounted unit which operates completely separate. Wall paint/plastering was lousy. The walkway arch thing seemed unstable and I was uncomfortable walking over it as a result. I travel to Bakersfield once or twice a year, but will NOT be back to this hotel. less

We were in Bakersfield for a family wedding. We found this property and were very pleased. The room was a good size with all of the expected amenities. The property was pet friendly, which was important to us. We travel with our small dog. The breakfast was a step above what many hotels offer. You sat down and ordered from a menu with approximately 8 choices. We were quickly waited on. Our food wa good. Everything was kept clean and in good repair. We had a nice walk along Miller Creek, which is right behind the hotel. We walked quite a ways and saw ducks, etc. There were a few homeless people at one point in ouur walk. It was still pleasant, none the less. We would stay at htis property again. It is conveniently located, wiith restaaurants, museums, etc. nearby. less