Best Western Plus Hill House

700 Truxtun Avenue, Bakersfield, California, 93301-4817, United States
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Best Western Plus Hill House

Discover this full-service Bakersfield, California hotel providing convenient access to key area attractions including the Bakersfield Speedway, the Rabo Bank Arena and Yosemite National Park.

Welcome to the Best Western Plus Hill House whe
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
700 Truxtun Avenue, Bakersfield, California, 93301-4817, United States

Reviews of Best Western Plus Hill House

Traveller Overview:
4.0 Rating: 1001 reviews
Excellent 40%
Very Good 31%
Average 15%
Poor 6%
Terrible 5%
Rating

LESCOTT1, wrote review 29/07/2021

Missing the mark

We stayed at this hotel right after staying at 2 other BW+ hotels. This hotel seemed to still have closed services due to COVID-19, whereas the others did not, e.g. breakfast, pool. It was very hot, ... more

Rating

GrandTour40940087906, wrote review 25/07/2021

Bakersfield

Great, clean hotel-room was quiet. Free breakfast that consisted of 3-4 fresh made options, very tasty. staff are well organized and very pleasant to deal with. Did not get to use the pool of fitness ... more

Owner Response
Hotel Manager, General Manager at Best Western Plus Hill House, responded to this review
Dear Guest, Thank you for choosing to stay at the Best Western Plus Hill House. and for taking the time to share your experience. Your generous appreciation of all aspects of our hotel is very encouraging. I have personally shared your feedback about your appreciation of the hotel staff. We are grateful for the opportunity to have been of service to you and will look forward to welcoming you again. Sincerely, Hotel Manager
Rating

Jane-Ann W, wrote review 19/07/2021

dog bite

While staying at this hotel, my husband was bitten by another guests dog. This was is the main part of the hotel and was unprovoked. He was merely taking out our luggage. The staff was very helpful... more

Owner Response
Hotel Manager, General Manager at Best Western Plus Hill House, responded to this review
Dear Guest, Nice to see comments on the staff. Also, We are distressed to see your comments. Your feedback is important to us. Our apologies for the inconvenience.The entire points you have observed will be investigated and necessary actions will be taken, We shall appreciate your kind understanding. Please visit us again. Sincerely, Hotel Manager
Rating

Curiosity33611613774, wrote review 08/07/2021

Great attached Mexican restaurant

Wanted to start with the dining first. Small family owned Mexican restaurant, Manuels, was wonderful, and after a long day on the road being able to walk next door for great food and margarita was a p... more

Owner Response
Hotel Manager, General Manager at Best Western Plus Hill House, responded to this review
Dear Guest, We are delighted to your kind words, your satisfaction makes us feel proud and encourage us to more progress in the future we are delighted to welcome you back to our hotel, best regards. Sincerely, Hotel Manager.
Rating

RJ S, wrote review 07/07/2021

Don't waste your money!

Here, July 2021: Pool CLOSED. Fitness CLOSED. Business computers CLOSED. Lobby seating CLOSED. Walkway over river CLOSED (peds have to walk in the car lane, dangerous esp. for kids). All CLOSED purpor... more

Owner Response
Hotel Manager, General Manager at Best Western Plus Hill House, responded to this review
Dear Guest, I am sorry to learn about all the inconvenience you had to endure. Our sincere apologies. We care about your experience and I realize no words can change your feelings of disappointment or the inconveniences you experienced. We have taken serious note of your observations. The entire points will be investigated to take appropriate actions. You will have a nice stay next time. Request your understanding. Sincerely, Hotel Manager.