Nicely upgraded and pleasant place to stay
01/12/2016 DINOZT, Reno, Nevada
Nicely appointed lobby and friendly staff was the start of a very good stay. The evening and morning help staff were courteous and professional. At check-in the desk person was focused and helpful. ... more
Nicely appointed lobby and friendly staff was the start of a very good stay. The evening and morning help staff were courteous and professional. At check-in the desk person was focused and helpful. For us oldsters she was a fast talker. There have been complaints that she was aloof or unfriendly. Our assessment was that she was doing her job very well and her demeanor was just her idea of getting the job done efficiently. She answered all of our questions thoroughly and was a big help for some problems of our creation.
The rooms were very well appointed. The wi-fi had a strong signal but would not allow internet access until we relocated on the second floor by the business center. These are technical issues that need to be addressed.
The East Indian restaurant out front is apparently closed and this is where they provide a very nice free breakfast with eggs to order.
Checkout was uneventful and conducted by a very friendly and helpful fellow.
There was snow on the ground and pavement. They have covered parking available. but the handicapped spaces are not covered are farther from the main entrance. Perhaps this is some sort of local requirement?
We plan to stay there again next time through Mammoth. less