Beautiful lobby and helpful staff including maintenance and housekeeping. Appreciated the coffee and cocoa as well as newspaper. Fitness room great although limited number of machines, even a weight machine which I didn't find at the other three BW+; very large room, mirrors, mats, fitness balls, and very large selection of weights and ice water. Bed ok with good selection of pillows. One chair (office) for multiple people; however, maintenance did bring in another chair from the pool or somewhere, which helped with seating. We were on the construction side, but we didn't notice the workman or noise.
Price seemed pretty high especially for what we received. Cons included bagged breakfast with a small bar, orange and water (appreciated the water) - I'm surprised as the other BW+ sites on our trip had huge breakfast options, even the ubiquitous basic waffle, fruit, cereal and yogurt would have been appreciated. Pet peeve - no recycling available, staff didn't even seem to know what recycling was. I did feel unsecure and unsafe as keyed doors were either outright open, at the minimum unlocked (it wasn't I said something to the 3rd clerk that anything was mentioned about a rekeying project); our door seemed to stick or catch on the floor when opening so I felt sorry for our neighbors as there was a huge clunk and crunch every time we opened the door. TV remote didn't work; reception gave us their remote as they couldn't get it to work either, TV would cut out too. Very tiny fridge with broken handle things inside as well as lopsided so food fell out when we opened the door. Entrance and exit from street very scary as cars going highway speed although a city street. less