Best Western Plus Heritage Inn

10521 East Freeway, Houston, Texas, 77029-1926, United States
based on 177 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.
rating TBC

Best Western Plus Heritage Inn

Welcome to Best Western Plus Heritage Inn!

Close to refineries, the port and downtown Houston, guests stay in a prime location when choosing our Houston hotel.

Are you looking for great hotel amenities and a convenient location clos
show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Heritage Inn

Traveller Overview:
3.5 Rating: 177 reviews
Excellent 30%
Very Good 33%
Average 15%
Poor 10%
Terrible 10%
Rating

Guide208165, wrote review 06/12/2019

Dale Arkansas

Was a Great Experience, Awesome Staff, nice and clean rooms, beds were very comfortable, Great value for the room. Bed were very nice and comfortable. Close to town and was surprisingly very quiet. ... more

Owner Response
bestwesternhoustontx, Hotel Manager at Best Western Plus Heritage Inn, responded to this review
Hello Guest, Greetings from the Best Western Plus Heritage Inn It is really incredible to see your positive feedback. Our team is very much delighted with your appreciation. Glad to see that you very much liked the location and the stay. We eagerly await you to welcoming you again. Regards, Hotel Manager.
Rating

John N, wrote review 26/11/2019

wonderful stay

If your are looking for a non smoking hotel, this is it. No smoking in the whole hotel. GREAT. The price was good. I didn't get to use their gym. Close to the freeway to get anywhere in Houston. O... more

Owner Response
bestwesternhoustontx, Hotel Manager at Best Western Plus Heritage Inn, responded to this review
Hello John, Thanks for your stay at the Best Western Plus Heritage Inn. We are delighted to see your feedback. Your appreciation is very much encouraging. Our team will offer yet another awesome hospitality next time. Looking forward to your next visit. Sincerely, Hotel Manager.
Rating

Guillermo B, wrote review 23/11/2019

Deposit

When I checked-in they asked me to leave a 100 USD deposit to cover damages to the room or smoking inside, I was told my credit card was going to be reimbursed in 3-4 business days. Therefore, I thoug... more

Owner Response
bestwesternhoustontx, Hotel Manager at Best Western Plus Heritage Inn, responded to this review
Dear Guest, Thank you for your comment.we are sorry for the inconvenience caused to you during your stay. As we have to set the deposit as per our management policy. Our management will look into this if there is any possible solution. Hotel staff received additional training for guest relations and hospitality. We’ll be here when you need us with another great stay. Please visit us again. Sincerely, Hotel Manager
Rating

411cliffb, wrote review 31/10/2019

Excellent hotel

I was pleased to find a Best Western Plus within the area I needed to stay and easy to find. The hotel is clean and well located. The staff was efficient and friendly. The room was spacious, very c... more

Owner Response
bestwesternhoustontx, Hotel Manager at Best Western Plus Heritage Inn, responded to this review
Hello Guest, It is really incredible to see your positive feedback. Our team is very much delighted with your appreciation. Glad to see that you very much liked the location and the stay. We eagerly await you to welcoming you again. Regards, Hotel Manager.
Rating

chavezitzel9, wrote review 29/10/2019

Weekend stay

The employees were very wonderful. Breakfast was delicious and it was super easy coming and leaving. Check in was super easy as well. Our room was big and very clean. 10/10 would stay again. Hit up th... more

Owner Response
bestwesternhoustontx, Hotel Manager at Best Western Plus Heritage Inn, responded to this review
Dear Valued Guest, It is really nice to note that you liked the stay and services at our hotel during your visit. Thanks for appreciating the room features and staff hospitality. It makes us proud to serve clients like you. We look forward to welcoming you again soon!!! Best Regards, Hotel Manager.