Great hotel staff and clean facility
14/09/2017 MarkandAnne-Marie, South Portland, Maine
Our stay was 08/24/2017 The hotel van was at the airport when we arrived, we had not called just lucky timing. The driver (Alex ?) , was friendly. Our room was not ready and our motorcycle was at Big ... more
Our stay was 08/24/2017 The hotel van was at the airport when we arrived, we had not called just lucky timing. The driver (Alex ?) , was friendly. Our room was not ready and our motorcycle was at Big Sky Harley Davidson. The ladies at the front desk said we could leave our bags in the office and they had the driver give us a ride to get the motorcycle, this is great service from the hotel. The restaurant next door Beef O Brady's had good food for supper. The room was clean and comfortable. We were on the 2nd floor. The waitstaff and breakfast at the hotel was good, the hotel gave us a discount coupon as we had not purchased breakfast with room price. I would stay here again. All staff we encountered had a great attitude. less
FrontDesk_GM, General Manager at Best Western Plus Heritage Inn, responded to this review
Dear Mark and Anne-Marie,
Thank you so much for taking the time to share your comments with us regarding your stay. We are thrilled we could be a part of making your visit so enjoyable and that our staff was able to assist you in picking up your motorcycle. Our team works hard to ensure all of our guests have a comfortable and memorable stay so it's always a pleasure to hear when we have provided this. We are happy that you were able to take advantage of the discount coupon to enjoy our delicious breakfast at Willow Creek and received good service.
Thank you again for sharing your positive feedback with us and for choosing to stay at the Best Western Plus Heritage Inn. We do hope that you will visit us again when you are next in this area of Montana.