Nice hotel, clean
26/02/2017 cmock, Oregon
Hotel is right off of freeway, but you can't hear street noise if you're on the opposite side. Rooms are clean. Breakfast consists of hot waffles, cereals, breads, pastries, sausages, eggs of some s... more
Hotel is right off of freeway, but you can't hear street noise if you're on the opposite side. Rooms are clean. Breakfast consists of hot waffles, cereals, breads, pastries, sausages, eggs of some sort-different each day. Coffee, milk, juices. Yogurt and fruit. Some days biscuits and gravy. Overall nice breakfast.
Staff always great.
Pretty bad smell from cleaning products in rooms is only downfall.. we will return, but hope they ease back on the stuff they spray in the rooms.
We stayed in room 303.. don't stay in that room unless you plan on getting up at 5:00 am! Right over breakfast room..every time door to kitchen was opened and closed it would bang and boy can you hear it. Thump, thump every couple of minutes. And chairs scraping.
GFCANTU, General Manager at BEST WESTERN Plus Heritage Inn, responded to this review
At our property, our guests loyalty and satisfaction is our top priority. When we read reviews from returning members, it is always gratifying to receive the time they set aside to commend our employees. We were excited to see that we met your expectations, although we did take note of your comment in regards to the smell of cleaning products. We appreciate the honesty and please note that it will be further discussed with our housekeepers. We are glad you decided to remain at our facilities and hope for your return in the near future. If you are ever in need of any assistance, please do not hesitate to contact us!