We have stayed at this property a number of times, even before it was a BW. Our stay was fine, breakfast ladies were great as always and it was a pleasure to see staff cleaning and taking care of the ... more
We have stayed at this property a number of times, even before it was a BW. Our stay was fine, breakfast ladies were great as always and it was a pleasure to see staff cleaning and taking care of the building. The receptionist at chekout was a disgrace, she told me i was lucky to avoid late checkout fees and her attitude stunk, we checked out at 11:35. I'd been ill all week so everything took a little longer than normal. As a diamond for life you don't get much with BW, all we got this time was hostility. When she realised there was nothing to pay she told me "i could go". This is the first time i've experienced this and it'll be the last, we won't return, there are many other choices for my hard earned cash. less