clean; friendly staff; variety of foods in included buffet breakfast. Las Vegas and shopping, 5-30 minutes away depending on traffic and where you're going in Vegas. Pet friendly (but still clean!). There are bag stations for pet clean up. Small nice pool area and quality exercise equipment.
DETAILED REVIEW - In general, this is a nice, clean, friendly place to stay if you are in Henderson or Vegas but don't want to be right in the middle of the action, but ,want easy access to shopping, food, and of course the strip! I was there for grand babies which the strip obviously can't even begin to compare to! But, for those of you who want to experience the strip, it isn't far from this place. There is construction (as usual in Vegas) so don't travel during the usual high traffic times like when people are going to and from work or at lunch time (if you are going to Vegas meaning). There are no pretty lights or anything like that to see but I like the clean, welcoming simplicity of this place!
CHECK-IN (call ahead if you are checking in really late, unless you paid ahead) was simple and the staff was very friendly.
BUSINESS CENTER- There is a small business center in the lobby - it serves its purpose with computers and printers - Nice computers.
APPEARANCE - This is a mid sized hotel with rooms accessed from the inside. The grounds and rooms were very clean.
ROOM- The rooms are spacious and include a nice sized mini fridge and microwave. The usual coffee pot and iron are included. I did find it strange that I only had (2) bath towels (so one towel per adult) in my room for a 4 night stay (hand towel, face towel and bath matte were included as well). I'm used to finding a couple more towels in a cabinet or on a shelf for example. But this was NO big deal. I simply asked housekeeping when I saw them in the hall for additional towels. Neither the bed or bedding was spectacular but was clean, comfortable, served its purpose and every time I returned to my room, the bed had been nicely made up (i was being lazy on my vacation. duh). My view had some mountains in the distance but otherwise, I would call it an industrial view.
DINING - The buffet included a variety of foods - from danishes, sausage, eggs, waffles, milk, cereal and yogurt to cereal, oatmeal and more! All included! I'm not big on hotel bacon or meat (too greasy) but this place has a wonderful breakfast offering! They don't want you to take the food to your room which I didn't understand? Anyway, no biggie.
Fast food and restaurants are a 5 minute drive. There may be something walking distance but I didn't notice anything in particular.
There are a couple of vending machines. The one upstairs has drinks only. The one down has chips and such.
EXERCISE - There is a nice exercise room with quality equipment. The pool area is simple enough and serves its purpose.
LAUNDRY - There is a laundry room available that I never used and am not sure whether you actually have to pay or not. There were slots for coins (quarters or coins from front desk?). There was a machine with laundry supplies and nice granite table for folding clothes.
PARKING - The parking fills up fast in the front and on the sides. I did not realize there was parking in back so I guess there is plenty. I got in late Monday night and it wasn't until Tuesday morning when I got a call from the front desk about where I had parked, that I realized there was parking in the back (you have to exit the lot to see this). When I got in late and informed the person at the front desk about the parking and where I had parked she mentioned nothing about the back and shrugged and waived as if it was not big deal. So just be aware that there is parking in the back the you can access by going out of the parking lot and driving around the building.
OH! Personally, I felt this hotel had more premium channels than others. All the HBO channels. It was nice.
STAFF - The staff here are awesome! Very friendly and attentive. Perhaps the person at the counter that night was new and did not know about the parking in the back but she was certainly nice about it:).
CLEANLINESS - I found this place to be particularly clean. Perhaps this is because they are pet friendly, I don't know. I just know that all the surfaces were clean...I mean I din't see dust ANYWHERE!
I enjoyed my stay here and would stay again in a heartbeat! less
, Front Office Manager at BEST WESTERN PLUS Henderson Hotel, responded to this review
Thank you for the taking the time to review our hotel. We appreciate the great feedback. We are really glad you enjoyed your stay and hope to see you soon.