Best Western Plus Hawthorne Terrace Hotel

3434 N Broadway Avenue, Chicago, Illinois, 60657-2516, United States
based on 1277 reviews Trip Advisor Logo
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Best Western Plus Hawthorne Terrace Hotel

Welcome to the Best Western Plus Hawthorne Terrace Hotel, an intimate and charming hotel nestled in the bustling Lakeview neighborhood of Chicago. We are just steps from the vibrant nightlife, theater, sidewalk cafes, upscale dining, lakefront biking show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Hawthorne Terrace Hotel

Traveller Overview:
4.5 Rating: 1277 reviews
Excellent 57%
Very Good 30%
Average 7%
Poor 3%
Terrible 1%
Rating

Melanie K, wrote review 20/03/2020

Nice location and hotel

Very convenient location for me in the middle of Lincoln Park neighborhood. Close to great restaurants, stores, and public transit. Charming historic building and would definitely stay here again....... more

Owner Response
Roccogo, Front Office Manager at Best Western Plus Hawthorne Terrace Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Apologies that you missed it but there is an actual ramp near the bottom entrance, by the front door for guests. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Rating

43states31countries, wrote review 17/03/2020

Fabulous staff

I can't say enough good things about how helpful the staff was. There were issues with the reservation of our own making. GM Abdiel straightened it out for us without a glitch. Because of the COVID19 ... more

Owner Response
Roccogo, Front Office Manager at Best Western Plus Hawthorne Terrace Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Apologies that you missed it but there is an actual ramp near the bottom entrance, by the front door for guests. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Rating

Steve W, wrote review 17/03/2020

Chicago vacation

This is a nice hotel just didn't think I would have to pay for parking,there is no pool if you have kids. This is a beautiful place nice neighborhood minutes away from Wrigley Field (walking) just a f... more

Owner Response
Roccogo, Front Office Manager at Best Western Plus Hawthorne Terrace Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Unfortunately, there is no free parking in Chicago and if you go more into downtown, parking is upwards to $70 overnight. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Rating

vandorfk, wrote review 09/03/2020

Weekend trip

Very close and convenient for our places of interest. Quiet hotel and rooms. Can park the car and basically walk to everything on our plan. Bed and bathroom were comfortable and clean. Nice water pres... more

Owner Response
Roccogo, Front Office Manager at Best Western Plus Hawthorne Terrace Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Rating

JLS300, wrote review 02/03/2020

Solid stay, with challenges

Second time at this hotel, always a solid choice. Reservation easy and quick. Arrived and checked in straight away and up to room. Hotel is in a great neighborhood full of restaurants, bars and shops... more

Owner Response
Roccogo, Front Office Manager at Best Western Plus Hawthorne Terrace Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.