Great location and comfortable room
14/11/2019 psmith198, Chicago, Illinois
Booked two nights in a deluxe king room with a jetted tub. The room was facing the front/street with quite a few windows and had a sofabed, chair, desk, microwave, refrigerator, and TV. The bathroom w... more
Booked two nights in a deluxe king room with a jetted tub. The room was facing the front/street with quite a few windows and had a sofabed, chair, desk, microwave, refrigerator, and TV. The bathroom was very nice and had a shower/jetted tub combo big enough for myself to fit in comfortably (I'm 6'1"). My fiancé stayed with me and we both slept very well in the comfortable king bed.
Breakfast was very nice, yet simple. Large choice of beverages, hot food, and wonderful cinnamon rolls from the Swedish restaurant nearby. I will definitely stay here again. Staff, however, should ask how a guest's stay was when they check-out so they can hear these wonderful comments in-person. The staff who did my check-out was on the phone and had them hold to take care of me and then resumed the call after I walked away, so they were probably busy. less
Roccogo, Front Office Manager at Best Western Plus Hawthorne Terrace Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
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