Best Western Plus Hawthorne Terrace Hotel

3434 N Broadway Avenue, Chicago, Illinois, 60657-2516, United States
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Best Western Plus Hawthorne Terrace Hotel

Welcome to the Best Western Plus Hawthorne Terrace Hotel, an intimate and charming hotel nestled in the bustling Lakeview neighborhood of Chicago. We are just steps from the vibrant nightlife, theater, sidewalk cafes, upscale dining, lakefront biking show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Hawthorne Terrace Hotel

Traveller Overview:
4.5 Rating: 1264 reviews
Excellent 57%
Very Good 30%
Average 7%
Poor 3%
Terrible 1%
Rating

932jimi, wrote review 27/01/2020

Awesome stay

love this place great breakfast. great location and huge room! veery nice staff and very clean.. i will be coming back here for sure when ever i am visiting the area. right in middle of east lakeview/... more

Rating

agtraveler2020, wrote review 13/01/2020

Great location and an amazing staff on site

Nice hotel and in a great location close to some popular spots for the north side of Chicago. The staff on site very friendly and welcoming to their guest. I usually don't do breakfast at hotels bu... more

Owner Response
Roccogo, Front Office Manager at Best Western Plus Hawthorne Terrace Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Rating

283arije, wrote review 12/01/2020

Musty and poorly ventilated

The staff at this hotel are friendly and lovely. They accommodated for an early check-in and were helpful at breakfast. I stayed for two nights and had difficulty breathing due to the poor ventilation... more

Owner Response
Roccogo, Front Office Manager at Best Western Plus Hawthorne Terrace Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
Rating

MMcCubbing, wrote review 09/01/2020

Friendly staff, comfortable rooms

The staff were friendly and took good care of us. The rooms were comfortable and well serviced. I did notice two things that did become slight annoyances during the stay, but not enough that I wouldn... more

Owner Response
Roccogo, Front Office Manager at Best Western Plus Hawthorne Terrace Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Rating

marywM4236RO, wrote review 31/12/2019

Excellent

When in Chicago, my family and I have stayed at Hawthorne Terrace for many years. The rooms are truly comfortable and the location offers plenty to do. The staff is exceptional and remembers me each t... more

Owner Response
Roccogo, Front Office Manager at Best Western Plus Hawthorne Terrace Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.