Best Western Plus Hawthorne Terrace Hotel

3434 N Broadway Avenue, Chicago, Illinois, 60657-2516, United States
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Best Western Plus Hawthorne Terrace Hotel

Welcome to the Best Western Plus Hawthorne Terrace Hotel, an intimate and charming hotel nestled in the bustling Lakeview neighborhood of Chicago. We are just steps from the vibrant nightlife, theater, sidewalk cafes, upscale dining, lakefront biking show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
3434 N Broadway Avenue, Chicago, Illinois, 60657-2516, United States

Reviews of Best Western Plus Hawthorne Terrace Hotel

Traveller Overview:
4.5 Rating: 1283 reviews
Excellent 57%
Very Good 30%
Average 7%
Poor 3%
Terrible 1%
Rating

matthewchicago88, wrote review 15/08/2020

Over priced

This hotel isn’t the worst but for the price it should be a lot better. The beds are terrible, sleeping on the floor would be more comfortable. Rooms aren’t very clean and all the sinks are clogged. ... more

Owner Response
Anna Argudo, Other at Best Western Plus Hawthorne Terrace Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 773-244-3434.
Rating

DaveandLorri, wrote review 03/08/2020

Visiting Chicago

This hotel Best Western Plus Hawthorne Terrace was outstanding the customer service is outstanding, the room was bigger then I thought it would be. The room was clean and comfortable. Great place to ... more

Owner Response
Anna Argudo, Other at Best Western Plus Hawthorne Terrace Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Rating

Lisa W, wrote review 27/07/2020

Boys Town / Lakeview Area Best Western Plus

Stayed for a week while our daughter was recovering from surgery at Advocate Masonic. It was a very nice place - clean, friendly and walking distance to the hospital and so many great restaurants and... more

Owner Response
Anna Argudo, Other at Best Western Plus Hawthorne Terrace Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Rating

michaellG5597BJ, wrote review 17/07/2020

VISITING WRIGLEYVILLE IN COMFORT

My family took our first trip since the pandemic started just over one week ago. The occasion for this trip was to visit my son, his wife and our first grandchild (Enzo Michael) just over 3 months aft... more

Owner Response
Anna Argudo, Other at Best Western Plus Hawthorne Terrace Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Apologies that you missed it but there is an actual ramp near the bottom entrance, by the front door for guests. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Rating

bornnuk9, wrote review 07/07/2020

July 4th weekend

We were greeted warmly by the check in staff upon arrival. They explained clearly the protocol of staying at the hotel during the pandemic and apologized for the fact that no breakfast would be served... more

Owner Response
Anna Argudo, Other at Best Western Plus Hawthorne Terrace Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Apologies that you missed it but there is an actual ramp near the bottom entrance, by the front door for guests. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.