Best Western Plus Harrisburg East Inn & Suites

It was gumid weather for sure, but the whole room seemed damp. I blasted the AC and told myself that would take care of it. The mattress was completely broken down but to be honest, I like a soft bed and after having hard mattresses tbe past few nights traveling it felt good. Then came 5am waking in a drastic asthma attack.. ran out of the room as quickly as I could. Too late for another roo. To early to get moving. It was a terrible night. Never again. less

Was drawn to motel mainly because of the rate, but was pleasantly surprised with the facility and staff. Quick check-in process, room clean and honestly better than expected as was the exterior and overall location. Would definitely stay again. less

Clean room, comfortable bed, spacious accommodations. Hot tub was closed due to "Covid-19", laughable considering chlorine kills the virus. Limit the number of people at a time and open it up. No reason for this to be the case. Seems like hotels just don't want to deal with it but have no problem still charging a premium rate and advertising these amenities such as hot tub, workout room, free hot breakfast etc. and then having none of this available when you arrive. Its annoying. But the rest of the hotel was clean and accommodating. The room was very cozy and the bed was very comfortable, no loud noises and the hotel was in a very nice location close to a couple restaurants where a decent breakfast could be served. Here's an idea, if you can't offer your guests breakfast, give them vouchers to a local restaurant, it would boost business for them while still making guests feel they are getting what they pay for. less

Would have stayed somewhere else if I knew the hot tub didn't work. There is no mention of it being permanently shut down on the website. Breakfast was poor cheap to go choices which I get with covid, but I've had better at 3 other hotels this month alone. less

Stayed 5/29-30. BED BUGS! Family woke with linear bites consistent with bed bugs. Room did not have hairdryer. Asked at desk for hairdryer and was told to look again. Had to wait until shift change to ask someone else. The juice dispenser was not working. The coffee was good. Stay somewhere else. The manager responded to my review by saying there was juice dispenser that I may have missed. No comment on the bed bugs less